Front Office Coordinator

National Dental Care; Sydney; On-site; AUD 36,000 - 52,000; Part time

Benefits offered by this job

Ongoing training

Networking opportunities

Competitive pay

Incentives

Supportive culture

Modern practice

Job summary

National Dental Care – St Leonards Park NSW is seeking a dynamic and highly organised Front Office Coordinator to support the Forum Dentistry (St Leonards) practice on a part-time basis. This role focuses on running the front desk and delivering exceptional patient experiences.

You will handle reception duties, answer phones, perform basic data entry, and uphold our professional standards while collaborating with a friendly team.

Qualifications

• Minimum 5 years experience in a dental practice setting.
• Proficient in MS Office suite.
• Excellent time management and attention to detail.
• Flexible to work additional or alternate days when required.

Responsibilities

• Oversee day-to-day front desk operations.
• Answer phones and manage reception duties.
• Perform basic data entry and patient records upkeep.
• Deliver high level customer service and patient experience.
• Maintain alignment with company values and policies.

Skills

Dental experience

Tools

MS Office

Job description

National Dental Care – St Leonards Park NSW

National Dental Care is seeking a dynamic and highly organised Front Office Coordinator to assist the team in our modern Forum Dentistry (St Leonards) practice on a part-time basis.

This is an excellent opportunity for an experienced dental receptionist looking to take ownership of the front desk function and play a key role in delivering an outstanding patient experience.

About National Dental Care

National Dental Care is one of Australia’s largest dental service providers, with a nationwide network of modern dental practices utilising the latest digital technologies. At NDC, we pride ourselves on our collaborative, team-focused culture and outstanding training and development opportunities. This is a fantastic opportunity to join a supportive network of almost 1000 dental professionals and take your dental career to the next level. Our company is uniquely led by an elite group of dentists who form the Clinical Advisory Committee.

About the Role

We are keen to engage a committed team player to oversee the successful day-to-day operations of the front desk in our growing practice. Our practice provides a mix of both general and specialist dental services, requiring someone who can confidently manage competing priorities while delivering exceptional patient experiences.

As a Front Office Coordinator, you will be undertaking reception duties to support the day-to-day requirements including answering phones and basic data entry provide a high level of customer service to our patients. Demonstrate drive and initiative to achieve high performance and meet set targets / deadlines Maintaining company values and ensuring these are the forefront of all actions within the role. Other administrative tasks as directed by management team.

Skills & Experience

You have:

• Minimum 5 years experience in a dental practice setting
• Sound computer literacy skills with proficiency in the MS Office suite
• Excellent time management skills and the ability to work efficiently in a busy environment
• A task-oriented approach with a strong focus on follow-through and attention to detail
• Flexibility to work additional or alternate days on occasion to support operational requirements

You are:

• A bubbly, friendly and engaging professional who enjoys building rapport with patients and colleagues
• A committed and supportive team player who thrives in a collaborative practice environment
• Highly professional, with a polished presentation and positive attitude
• Extremely organised, with the ability to prioritise busy workloads and manage multiple demands within required timeframes
• Reliable and punctual, with a strong work ethic

What We Offer

• Ongoing training and development opportunities to help you achieve your career goals
• Fantastic networking opportunities with highly-skilled professionals across Australia
• Competitive remuneration packages, great incentive schemes, and attractive benefits
• A fun, supportive culture with a team that loves to connect and celebrate achievements
• Modern practices that employ the latest dental technologies and equipment
• Local community engagement through regular fundraising, donating and volunteering