Dental Front Desk Coordinator

Ultra Smiles Dental; Inner West; On-site; AUD 60,000 - 70,000; Full time

Benefits offered by this job

Growth opportunities

Training & mentorship

Family discounts

Job summary

Ultra Smiles Dental in Dulwich Hill is seeking a full time front desk coordinator to join our growing team. This role would be perfect for you if you have some experience in dental, including as a dental assistant, and you are looking to progress your career, learn new skills and be in a role where there are plenty of opportunities for growth (including practice management opportunities).

You will be the friendly face for our patients, manage bookings using D4W, handle patient inquiries,

Qualifications

• Be friendly, reliable and committed to providing excellent service to our patients.
• Be enthusiastic and always willing to learn.
• Be a team player and contribute to the fun and supportive culture while helping the clinic run efficiently.
• Have strong organisational and communication skills.
• Always strive for efficiency and productivity.
• Have a passion for helping others with an empathetic approach.
• Interested in dentistry and motivated to take on more responsibility within the team.
• Ideally have at least 2 years experience as a dental assistant in Australia (D4W experience is a bonus).

Responsibilities

• Being a friendly face for our patients.
• Processing claims and booking appointments using D4W.
• Communicating with patients about the services we offer and our policies.
• Efficient appointment book and patient management.
• Packing and stocking equipment and supplies.
• Maintaining infection control and sterilisation protocols.
• Ensuring the clinic is neat and tidy.
• Working as a team to ensure smooth daily operations.
• Responding to patient enquiries by phone, email and in person.
• Managing a busy reception with warmth.

Skills

Friendly

Reliable

Communication

Team player

Organisational skills

Empathy

Interest in dentistry

Job description

Ultra Smiles Dental is a team of health care professionals located in the heart of Dulwich Hill.

At Ultra Smiles Dental, we value our community and believe in doing everything that we can to provide our patients and their families and friends with the best experience.

We are proud of the fun, caring and supportive environment which we have created for all of our patients and our team.

ABOUT THE ROLE

We are looking for a full time front desk coordinator to join our growing team.This role would be perfect for you if you have some experience in dental, including as a dental assistant, and you are looking to progress your career, learn new skills and be in a role where there are plenty of opportunities for growth (including practice management opportunities).

• being a friendly face for our patients
• processing claims and booking appointment using D4W
• communicating with patients about the services we offer and our policies
• efficient appointment book and patient management
• packing and stocking equipment and supplies
• maintaining the highest quality of infection control and complying with sterilisation protocols
• ensuring that the clinic is neat and tidy
• working as a member of the team, to ensure that each day runs smoothly
• responding to patient enquiries by phone, email and in person
• managing a busy reception with warmth

The start date is flexible.

ABOUT YOU

As a valued member of the Ultra Smiles team, you should:

• be friendly, reliable and committed to providing excellent service to our patients
• be enthusiastic and always willing to learn
• be a team player and contribute to the fun and supportive culture of the team while helping the clinic to run efficiently
• have strong organisational and communication skills
• you always strive for efficiency and productivity
• have a passion for helping others and an empathetic approach
• have an interest in dentistry and be highly motivated to take on more responsibility within the team
• ideally have at least 2 years experience as a dental assistant in Australia (experience with D4W is a bonus!)

WHY JOIN US?

We are proud to say that Ultra Smiles Dental is a fantastic place to work because we have fun every day.

Our team enjoys many benefits, including:

• A friendly and supportive team environment, with many opportunities for growth
• Our commitment to learning about your personal goals and helping you achieve them including but not limited to ongoing training and mentorship
• An attractive remuneration commensurate with experience
• Family and friends discounts

If you have any questions or would like to discuss the role, please call Courtney Tran on (02) 9145 0***.