Dental Front Office Leader: Patient Experience & Team Coach

Bupa Dental; Blacktown; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Tech discounts

Lifestyle perks

Job summary

Bupa Dental in Blacktown is seeking a Front Office Coordinator to manage the reception team, coordinate daily front-office operations, and serve as the first point of contact for patients. Located at Westpoint Shopping Centre, this full-time role supports a busy dental practice and requires strong organisational and customer service skills.

Ideal candidates have 3+ years in front office roles, preferably in dentistry, with a track record of coaching staff and driving patient satisfaction.

Qualifications

• 3+ years in front office coordination, preferably in a dental practice.
• Proven ability to lead and coordinate front office operations and staff.
• Strong customer service, communication, and computer skills.

Responsibilities

• Support and coach the reception team.
• Coordinate daily front office operations.
• Be the first friendly contact for patients and ensure smooth patient visits.
• Work with Practice Manager to keep the team organised.

Skills

Front office coordination

Team leadership

Customer service

Dental practice experience

Job description

Bupa Dental in Blacktown is seeking a Front Office Coordinator to manage the reception team, coordinate daily front-office operations, and serve as the first point of contact for patients. Located at Westpoint Shopping Centre, this full-time role supports a busy dental practice and requires strong organisational and customer service skills.

Ideal candidates have 3+ years in front office roles, preferably in dentistry, with a track record of coaching staff and driving patient satisfaction.