Dental Front Desk Dynamo - Growth, Perks & Impact

Dental One; Melbourne; On-site; AUD 52,000 - 68,000; Full time

Benefits offered by this job

End-of-Year Bonus

Performance incentives

Professional development

Team events & snacks

Job summary

Dental One in Melbourne is seeking a proactive dental receptionist to join a fast-growing practice. You will deliver exceptional patient experiences, manage bookings, and support daily operations with a positive, high-energy approach.

The role offers ongoing training, performance incentives, and a vibrant team culture. If you excel in a busy dental front desk environment and value teamwork, this is a great fit.

Qualifications

• Dental reception experience in a fast-paced clinic.
• Excellent customer service and communication skills.
• Ability to multitask in a lively environment.

Responsibilities

• Be the welcoming face of Dental One, delivering exceptional patient experiences
• Drive patient growth by meeting KPIs and contributing to clinic performance
• Educate patients on treatment options and assist with payment plans
• Manage appointments and support smooth daily operations
• Handle phone enquiries, billing, and insurance claims
• Act as Second-in-Charge (2IC) when the Practice Manager is unavailable

Skills

Dental reception experience

Excellent customer service

Strong communication

Multitasking in fast-paced environment

Job description

Dental One in Melbourne is seeking a proactive dental receptionist to join a fast-growing practice. You will deliver exceptional patient experiences, manage bookings, and support daily operations with a positive, high-energy approach.

The role offers ongoing training, performance incentives, and a vibrant team culture. If you excel in a busy dental front desk environment and value teamwork, this is a great fit.