Dental Assistant | Experience Essential

Happy Teeth; City of Brisbane; On-site; AUD 50,000 - 70,000; Full time

Job summary

Happy Teeth Springwood is seeking a Dental Assistant / Reception All-Rounder to join a friendly, patient-focused team. You will alternate between chairside dentistry and reception duties, delivering high-quality care and a welcoming experience for every patient.

The role involves assisting clinicians, managing calls, coordinating appointments and supporting the team to keep daily operations running smoothly.

Qualifications

• Dental experience is essential.
• Experience as a dental all-rounder.
• Familiarity with dental software and treatment coordination.

Responsibilities

• Chairside assisting across a range of dental procedures.
• Maintaining high standards of infection control.
• Welcoming patients and creating a warm first impression.
• Answering phones and responding to patient enquiries.
• Coordinating appointments and processing payments.
• Supporting the team wherever needed to keep the day running smoothly.

Skills

Chairside assisting

Reception duties

Infection control

Patient communication

Appointment coordination

Tools

Dental software

Job description

Dental Assistant / Reception All-Rounder

At Happy Teeth Springwood, we believe great patient care comes from a team that genuinely cares about the experience we create — from the moment a patient walks through the door to the moment they leave.

We’re looking for an experienced Dental Assistant / Reception All-Rounder who enjoys variety, is confident working both chairside and at reception, and takes pride in making a positive impact on our patients, team and practice.

This is a hands‑on role where you’ll work closely with our clinicians and patients across all areas of the practice.

About the role

Your days will be varied, moving between clinical assisting and reception throughout the day.

You’ll be involved in:

• Chairside assisting across a range of dental procedures
• Maintaining high standards of infection control
• Welcoming patients and creating a warm first impression
• Answering phones and responding to patient enquiries
• Coordinating appointments and processing payments
• Supporting the team wherever needed to keep the day running smoothly

Who you’ll be

You’re someone who genuinely enjoys working in dentistry and likes the variety that comes with being an all‑rounder.

You’re friendly, approachable and reliable, with a genuine interest in connecting with patients and being part of a supportive team. You take pride in making people feel welcome and contributing positively to the team around you.

You understand that excellent patient care isn't just about what happens in the dental chair. It’s also about the greeting at reception, the way the phone is answered, keeping the surgery prepared and noticing the little things that help patients feel comfortable and cared for.

You might LOVE this role if you:

• Genuinely enjoy people and naturally make patients feel welcome, comfortable and cared for
• Take pride in doing things well, from preparing a surgery properly to making sure the patient experience is outstanding
• Are a team player who is happy to pitch in, support others and do what’s needed to keep the day running smoothly
• Enjoy learning and professional development, and are open to feedback and trying new ways of doing things

We’re a close-knit team and everyone pitches in. We’re looking for someone with a genuine can-do attitude — someone who notices what needs to be done and gets involved rather than waiting to be asked.

We take pride in creating a practice that feels calm, organised and welcoming for both our patients and our team.

Experience

Dental experience is essential.

We’re particularly interested in someone who has experience as a dental all-rounder.

Experience with dental software, treatment coordination and high-level communication is highly regarded.

You’ll receive training in our practice systems, workflows and patient journey, with ongoing support as you settle into the role.

If you’re looking for a dental role with variety and you’d love to be part of a friendly, supportive team, we’d love to meet you.