Delivery Coordinator (FSF)

Australian Workforce; City of Parramatta; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Training opportunities

Health & wellbeing bonus

Birthday leave

Employee assistance program

Discounts on groceries & fuel

Modern showroom environment

Job summary

Australian Workforce in Parramatta seeks a Delivery Coordinator for end-to-end vehicle delivery and handover, ensuring a premium customer experience. You will coordinate preparation, registrations, and deliveries with the sales team, maintaining accurate delivery records and timelines.

The ideal candidate has vehicle delivery or customer-facing experience, strong organisation and communications skills, and a professional presentation in a high-end dealership environment.

Qualifications

• Previous experience in a customer-facing or delivery coordination role within the automotive industry.

Responsibilities

• Coordinate vehicle deliveries from point of sale through to customer handover.
• Ensure vehicles are prepared, accessorised, and registered in line with customer requirements.
• Maintain accurate and timely delivery administration and documentation.
• Liaise with the sales team to ensure smooth delivery scheduling and workflow.
• Manage delivery timelines to maintain an even and efficient delivery spread.
• Deliver a high-quality handover experience that exceeds customer expectations.

Skills

Delivery coordination

Customer service

Automotive industry

Teamwork

Communication

Job description

This opportunity is with a leading prestige automotive dealership recognised for delivering exceptional customer experiences and operating from a modern, first-class showroom environment. The organisation represents globally respected luxury automotive brands and is renowned for setting high standards in customer service and vehicle delivery.

The business offers a supportive, customer-focused culture with a strong emphasis on detail, professionalism, and continuous improvement.

Job Summary

• Position Title: Delivery Coordinator

• Classification: Permanent

• Salary: Competitive salary

• Employment Type: Full-Time

• Location: Parramatta, NSW

About the Organisation

This opportunity is with a leading prestige automotive dealership recognised for delivering exceptional customer experiences and operating from a modern, first-class showroom environment. The organisation represents globally respected luxury automotive brands and is renowned for setting high standards in customer service and vehicle delivery.

The business offers a supportive, customer-focused culture with a strong emphasis on detail, professionalism, and continuous improvement.

About the Role

We are seeking a detail-oriented and customer-focused Delivery Coordinator to join a high-performing automotive team.

In this role, you will manage the end-to-end delivery and handover process for new and pre-owned vehicles, ensuring a seamless and premium customer experience. You will work closely with the sales team to coordinate vehicle preparation, registrations, accessories, and delivery schedules while maintaining exceptional service standards.

Key Responsibilities

• Coordinate vehicle deliveries from point of sale through to customer handover

• Ensure vehicles are prepared, accessorised, and registered in line with customer requirements

• Maintain accurate and timely delivery administration and documentation

• Liaise with the sales team to ensure smooth delivery scheduling and workflow

• Manage delivery timelines to maintain an even and efficient delivery spread

• Deliver a high-quality handover experience that exceeds customer expectations

About You

• Previous experience in a customer-facing or delivery coordination role within the automotive industry

• Strong teamwork skills with the ability to work collaboratively

• Excellent communication and organisational skills

• High attention to detail and strong customer focus

• Full Australian driver’s licence with a good driving record

• Professional presentation and positive attitude

Why Join Us?

• Supportive team environment within the prestige automotive sector

• Ongoing product training and career development opportunities

• Employee benefits platform with discounts on groceries, fuel, and more

• Health & Wellbeing Bonus, Birthday Leave, and Study Support

• Employee Assistance Program (confidential counselling and support)

• Opportunity to work in a modern dealership environment with premium vehicles

Applicants must have the right to live and work in Australia. Applications may be shortlisted as they are received.