Pre Delivery Coordinator | Alto Macarthur

Alto Group; Sydney; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Ongoing training and careerdevelopment

Modern facilities

Competitive remuneration

Job summary

Audi Alto Macarthur is seeking a motivated Pre-Delivery Coordinator to join our premium automotive team and ensure every vehicle is prepared and handed over to the highest standard.

In this role you will coordinate vehicle preparation and delivery scheduling, track arrivals, liaise with Sales, Service, Parts and external suppliers, and ensure accurate documentation and timely handover, all while upholding our luxury brand experience.

Qualifications

• Previous experience in automotive administration, vehicle coordination, or dealership operations is highly regarded.
• Exceptional organisational and time management skills.
• Strong attention to detail and ability to manage multiple priorities.
• Excellent communication and stakeholder management skills.
• Proficient computer skills and experience using dealership management systems is advantageous.
• A positive attitude with a commitment to delivering outstanding customer experiences.
• Current Australian Driver's Licence.

Responsibilities

• Coordinate the preparation and delivery scheduling of all new and pre-owned vehicles.
• Track vehicle arrivals and manage delivery timelines.
• Liaise with Sales, Service, Parts, and external suppliers to ensure vehicles are prepared on time.
• Ensure all pre-delivery inspections, accessories, registrations, and documentation are completed accurately.
• Maintain accurate vehicle status updates and records.
• Manage customer delivery appointments and support the delivery process.
• Monitor workflow and proactively resolve any delays or issues.
• Uphold Audi's premium presentation and customer service standards.

Skills

Organisational skills

Time management

Attention to detail

Communication

Stakeholder management

Tools

Dealership management systems

Job description

Pre Delivery Coordinator | Alto Macarthur

Are you highly organised, detail-oriented, and passionate about delivering exceptional customer experiences? Audi Alto Macarthur is seeking a motivated Pre-Delivery Coordinator to join our premium automotive team and play a vital role in ensuring every Audi is delivered to the highest standard.

About the Role

As a Pre-Delivery Coordinator, you will be responsible for managing the vehicle preparation and delivery process from arrival through to handover. Working closely with Sales, Service, Parts, and our Vehicle Delivery team, you'll ensure every customer receives a flawless delivery experience that reflects the Audi brand.

Key Responsibilities

Coordinate the preparation and delivery scheduling of all new and pre-owned vehicles.

Track vehicle arrivals and manage delivery timelines.

Liaise with Sales, Service, Parts, and external suppliers to ensure vehicles are prepared on time.

Ensure all pre-delivery inspections, accessories, registrations, and documentation are completed accurately.

Maintain accurate vehicle status updates and records.

Manage customer delivery appointments and support the delivery process.

Monitor workflow and proactively resolve any delays or issues.

Uphold Audi's premium presentation and customer service standards.

About You

Previous experience in automotive administration, vehicle coordination, or dealership operations is highly regarded.

Exceptional organisational and time management skills.

Strong attention to detail and ability to manage multiple priorities.

Excellent communication and stakeholder management skills.

Proficient computer skills and experience using dealership management systems is advantageous.

A positive attitude with a commitment to delivering outstanding customer experiences.

Current Australian Driver's Licence.

What We Offer

Opportunity to work with a globally recognised luxury automotive brand.

Supportive and professional team environment.

Ongoing training and career development opportunities.

Modern facilities and strong dealership culture.

Competitive remuneration package.