Defense Transition Advisor – Civilian Careers & Training

BUSY At Work; Sydney; On-site; AUD 77,000 - 95,000; Full time

Benefits offered by this job

Competitive salary

Extra Leave

Parental leave

Professional growth

Purpose-driven work

Job summary

The BUSY Group (Australian Defence Force - Joint Transition Authority) is seeking a Transition Support Officer to guide ADF personnel from intent to civilian life. The role blends coaching, advisory and case-management, working within Joint Transition Authority Centres as one team with Australian Public Servants and Military Personnel.

Based in Holsworthy, you’ll deliver tailored transition planning, career exploration and pathways, and connect members to essential services.

Qualifications

• Must have proven experience in case management or career advisory, ideally with exposure to Defence personnel.
• Strong interpersonal strengths — building rapport, active listening, interviewing, and crafting clear Career Plans.
• Confident with ICT systems, including advanced use of Microsoft Office applications.
• Ability to interpret and apply guidelines, procedures, and administrative processes with accuracy.
• Comfortable presenting to groups or speaking in public, or willing to grow these skills.

Responsibilities

• Provide tailored transition planning reflecting each member’s goals, strengths and circumstances.
• Guide individuals through career exploration, training options, and upskilling opportunities.
• Connect members with services across employment, education, health and community sectors.
• Research and identify high-quality support providers using local and national networks.
• Monitor progress and ensure members feel supported, informed and empowered throughout their journey.

Skills

Case management

Career advisory

ICT systems

Microsoft Office

Guidelines interpretation

Public speaking

Tools

Microsoft Office

Job description

The BUSY Group (Australian Defence Force - Joint Transition Authority) is seeking a Transition Support Officer to guide ADF personnel from intent to civilian life. The role blends coaching, advisory and case-management, working within Joint Transition Authority Centres as one team with Australian Public Servants and Military Personnel.

Based in Holsworthy, you’ll deliver tailored transition planning, career exploration and pathways, and connect members to essential services.