Daytime Residential Security Concierge | Full-Time

DSS Facilities Pty. Ltd.; Sydney; On-site; AUD 60,000 - 70,000; Full time

Job summary

DSS Facilities Pty. Ltd. is seeking a professional, reliable Residential Security Concierge Officer to join our team on a full-time basis at a premium residential apartment complex in Sydney.

The role combines security operations with first-class customer service, including access control, visitor management, patrols, and building support, with daytime shifts as priority. You will maintain a safe, welcoming environment for residents and contractors, and complete daily logs and reports.

Qualifications

• Valid NSW Security Licence where required for the position.
• Current First Aid Certificate.
• Experience in residential security, concierge, hotel reception or customer service preferred.
• Strong verbal and written communication skills.
• Professional presentation and excellent customer service skills.
• Ability to work independently and manage situations calmly.
• Reliable, punctual and committed to a full-time roster.
• Availability to work predominantly daytime shifts.
• Basic computer literacy and experience completing digital reports.

Responsibilities

• Monitor and control building access for residents, visitors, deliveries and contractors.
• Conduct regular security patrols of common areas and facilities.
• Monitor CCTV and security systems where required; report suspicious activity.
• Respond to alarms, incidents and emergencies and maintain logs.
• Coordinate visitor and contractor access in line with procedures.

Skills

Verbal communication

Written communication

Customer service

Professional presentation

Independence

Calm under pressure

Team collaboration

Education

NSW Security Licence

First Aid Certificate

Tools

Computer literacy

Digital reporting

Job description

DSS Facilities Pty. Ltd. is seeking a professional, reliable Residential Security Concierge Officer to join our team on a full-time basis at a premium residential apartment complex in Sydney.

The role combines security operations with first-class customer service, including access control, visitor management, patrols, and building support, with daytime shifts as priority. You will maintain a safe, welcoming environment for residents and contractors, and complete daily logs and reports.