Data Entry Support Officer - Aps 3

Calleo; Canberra; On-site; AUD 39,000 - 50,000; Full time

Job summary

Calleo is seeking a Data Entry Support Officer at the APS 3 level to assist a government survey project in Canberra. This is a 19-week labour hire contract, on-site only.

You will review handwritten and printed responses, extract data, perform QA, and report on volumes and completion rates. Strong accuracy, Excel skills and privacy compliance are essential for success in this role.

Qualifications

• Accurate data entry of large volumes within set timeframes.
• Strong data quality checking and validation capabilities.
• High level attention to detail and accuracy.
• Experience using Excel and other Microsoft 365 applications.
• Excellent organizational and time management skills.
• Ability to handle sensitive information per privacy and security requirements.

Responsibilities

• Review and interpret handwritten and printed survey responses.
• Extract relevant data fields from survey forms per business rules and data dictionaries.
• Identify incomplete, illegible or ambiguous responses and escalate as required.
• Perform self-checking and peer-review quality assurance processes.
• Reconcile discrepancies and correct identified errors.
• Report on volumes processed, and completion rates.
• Escalate emerging issues as appropriate.

Skills

Data entry

Data quality checks

Attention to detail

Microsoft Excel

Microsoft 365 apps

Organizational skills

Time management

Privacy & security compliance

Tools

Microsoft Excel

Microsoft 365

Job description

Data Entry Support Officer - APS 3

• 19 week labour hire contract
• Provide support for a high-volume survey project
• Negative Vetting 1 clearance required

Overview

Our Federal Government client is seeking multiple Data Entry Support officers at the APS 3 level to help support the process of a significant volume of pen-and-paper survey responses. Survey data must be manually extracted from forms and accurately transposed into approved electronic file formats.

Duties and Responsibilities

• Review and interpret handwritten and printed survey responses.
• Extract relevant data fields from survey forms in accordance with provided business rules and data dictionaries.
• Identify incomplete, illegible or ambiguous responses and escalated issues as required.
• Perform self-checking and peer-review quality assurance processes.
• Reconcile discrepancies and correct identified errors.
• Report on volumes processed, and completion rates.
• Escalate emerging issues as appropriate.

Skills and Experience

• Highly competent data entry skills, including the ability to accurately enter large volumes of information within established timeframes.
• Strong data quality checking and validation capabilities.
• High level attention to detail and accuracy.
• Experience using Microsoft Excel and other Microsoft 365 applications.
• Strong organisational and time management skills.
• Ability to handle sensitive information in accordance with applicable privacy and security requirements.

Place Of Performance

All contractors are required to perform their duties on site in their Canberra ACT office. Remote, hybrid or off-site working arrangements are not available under this engagement.

Calleo is an equal opportunity employer, and we encourage applications from all people including Aboriginal and Torres Strait Islander peoples.