Data Entry Support Officer – APS 3

Calleo; Canberra; Hybrid; AUD 39,000 - 50,000; Full time

Job summary

Calleo is seeking a Data Entry Support Officer (APS 3) to assist with a high-volume pen-and-paper survey project. You will manually extract data and transpose it into approved electronic formats with strict adherence to business rules and data dictionaries.

The role requires on-site work in Canberra ACT, a Negative Vetting 1 clearance, and contributes to quality assurance and reporting on processing volumes and completion rates for a government project.

Qualifications

• High-volume data entry experience
• Strong data quality checking and validation
• Excellent attention to detail and accuracy
• Experience using Microsoft Excel and other Microsoft 365 apps
• Strong organisational and time management skills
• Ability to handle sensitive information per privacy and security requirements

Responsibilities

• Review handwritten and printed survey responses for accuracy
• Extract relevant fields from forms using business rules and data dictionaries
• Identify incomplete, illegible, or ambiguous responses and escalate
• Perform self-checking and peer-review quality assurance
• Reconcile discrepancies and correct errors
• Report on volumes processed and completion rates
• Escalate emerging issues as appropriate

Skills

Data entry

Data quality checking

Attention to detail

Organisational skills

Time management

Handling sensitive information

Tools

Microsoft Excel

Microsoft 365 apps

Job description

Data Entry Support Officer – APS 3

• 19 week labour hire contract
• Provide support for a high-volume survey project
• Negative Vetting 1 clearance required

Overview

Our Federal Government client is seeking multiple Data Entry Support officers at the APS 3 level to help support the process of a significant volume of pen-and-paper survey responses. Survey data must be manually extracted from forms and accurately transposed into approved electronic file formats.

Duties and Responsibilities

• Review and interpret handwritten and printed survey responses.
• Extract relevant data fields from survey forms in accordance with provided business rules and data dictionaries.
• Identify incomplete, illegible or ambiguous responses and elevate issues as required.
• Perform self-checking and peer-review quality assurance processes.
• Reconcile discrepancies and correct identified errors.
• Report on volumes processed, and completion rates.
• Escalate emerging issues as appropriate.

Skills and Experience

• Highly competent data entry skills, including the ability to accurately enter large volumes of information within established timeframes.
• Strong data quality checking and validation capabilities.
• High level attention to detail and accuracy.
• Experience using Microsoft Excel and other Microsoft 365 applications.
• Strong organisational and time management skills.
• Ability to handle sensitive information in accordance with applicable privacy and security requirements.

Place Of Performance

All contractors are required to perform their duties on site in their Canberra ACT office. Remote, hybrid or off-site working arrangements are not available under this engagement.

Calleo is an equal opportunity employer, and we encourage applications from all people including Aboriginal and Torres Strait Islander peoples.