Data Center Security Responder (Day/Night Shifts)

Securitas Australia; Sydney; On-site; AUD 76,000 - 80,000; Full time

Job summary

Securitas Australia is actively seeking Security Responders to join the NSW team. You’ll be the face of security, managing access control for a data centre, monitoring the SOC, and delivering vigilant, professional customer service to every visitor and contractor.

You must hold AGSVA NV-1 clearance and NSW Class 1E Monitoring licence. The role covers day and night full-time shifts, with duties including patrols, incident reporting, escorting guests, and rapid response to incidents.

Qualifications

• Must have current AGSVA NV-1 clearance and NSW Security Licence Class 1E Monitoring.
• Excellent communication skills.
• Customer service experience is essential.
• Conflict resolution and negation skills required.
• Must be punctual and responsible.
• Strong multi-tasking abilities.
• Exceptional customer service standards.
• Basic to Intermediate PC skills (MS Suite).
• Protection of premises occupants, protection of real and personal property.
• Report writing and Site patrol duties.
• Greet visitors and employees and assist as required.
• Excellent observational skills.
• Experience communicating via two-way radio.
• Lead by example – support a safety and compliance culture.

Responsibilities

• Respond to security incidents as dispatched within designated tier times.
• Conducts patrols of the interior and exterior of the datacenter facility.
• Prepares reports on a surface book device on incidents responded to during shift.
• Serves as Incident Commander pending arrival of security supervisor, or member of a public service agency police or fire.
• Serves as an escort for datacenter guests requiring individual escorts through the facility.
• Monitors cameras in the Security Operations Center (SOC).
• Identifies security shortfalls and offers suggestions from improving the security program.
• Maintains logs and records in accordance with the Datacenter Standard Operations Procedure (SOP).
• Evaluates and escalates potential safety issues within the facility.
• Required to know and follow safe work practices, and to be aware of company policies and procedures
• related to job safety, including safety rules and regulations. Notify supervisor upon becoming aware of
• unsafe working conditions.
• Identifies security shortfalls and offers suggestions from improving the security program.

Skills

Communication skills

Customer service

Conflict resolution

Punctuality

Multi-tasking

Observational skills

Two-way radio

Report writing

Patrol duties

MS Office

Safety culture

Education

AGSVA NV-1 clearance

NSW Security Licence Class 1E Monitoring

Job description

Securitas Australia is actively seeking Security Responders to join the NSW team. You’ll be the face of security, managing access control for a data centre, monitoring the SOC, and delivering vigilant, professional customer service to every visitor and contractor.

You must hold AGSVA NV-1 clearance and NSW Class 1E Monitoring licence. The role covers day and night full-time shifts, with duties including patrols, incident reporting, escorting guests, and rapid response to incidents.