Data Center Security Control Room Lead

Securitas Australia; Sydney; On-site; AUD 70,000 - 100,000; Full time

Job summary

Securitas Australia in NSW is seeking a Control Room Supervisor to oversee security operations at our client’s Data Center, monitoring systems, dispatching staff and maintaining accurate shift records.

The role requires strict adherence to SOPs, covering all posts, escalating incidents when needed and generating detailed reports. Day and night shifts provide a dynamic environment within a leading global security company.

Responsibilities

• Monitors physical security operations at the client Datacenter
• Monitors cameras and access control systems covering data calls and entry/exit doors
• Dispatches appropriate personnel, as necessary
• Maintains logs and records in accordance with the Datacenter SOP
• Identifies and escalates issues in accordance with documented policies and procedures
• Reviews all reports written during shift
• Ensures all scheduled posts are filled
• Briefs oncoming CRS about incidents during shift or in progress
• Maintains documentation and follows standardized procedures to successfully complete unannounced audits
• Collects complete information for detailed report and appropriate follow-up. Prepares well written reports and maintains strict distribution to “need to know” parties
• Prepares written and electronic logs and reports as required for the site while entering information in appropriate computer systems
• Read and comprehends SOPs, post orders, reports, and other printed materials
• Performs additional tasks assigned by management
• Identifies security shortfalls and offers suggestions for improving the security program
• Evaluates and escalates potential safety issues within the facility
• Follow safe work practices and company policies; notify supervisor of unsafe conditions

Job description

Securitas Australia in NSW is seeking a Control Room Supervisor to oversee security operations at our client’s Data Center, monitoring systems, dispatching staff and maintaining accurate shift records.

The role requires strict adherence to SOPs, covering all posts, escalating incidents when needed and generating detailed reports. Day and night shifts provide a dynamic environment within a leading global security company.