Darwin: Customer Experience Specialist — Flexible Hours

BlueScope; Darwin; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Work-life flexibility

Opportunities for career development

Supportive and inclusive work environment

Job summary

A leading Australian steel manufacturer is seeking a Customer Service Representative in Darwin. The role involves managing customer inquiries, handling sales opportunities, and collaborating with internal stakeholders to enhance customer satisfaction. Ideal candidates should have prior customer service experience and excellent problem-solving abilities. Join us to contribute to innovative solutions and a positive work environment.

Qualifications

• Experience in a customer service environment is required.
• Ability to manage multiple tasks simultaneously with high attention to detail.
• Strong customer focus with effective issue resolution skills.

Responsibilities

• Interact with customers via phone and email to manage quotes and queries.
• Follow up on quotations and convert opportunities into sales.
• Collaborate with internal teams to meet customer expectations.

Skills

Customer service experience

Attention to detail

Problem-solving

Computer competency (MS Office)

Job description

A leading Australian steel manufacturer is seeking a Customer Service Representative in Darwin. The role involves managing customer inquiries, handling sales opportunities, and collaborating with internal stakeholders to enhance customer satisfaction. Ideal candidates should have prior customer service experience and excellent problem-solving abilities. Join us to contribute to innovative solutions and a positive work environment.