Customer Service Coordinator — Flexible Hours & Growth

Stellar Recruitment; City of Brisbane; On-site; AUD 52,000 - 68,000; Full time

Benefits offered by this job

Competitive salary package

Flexible work options

Professional development opportunities

Collaborative team environment

Job summary

A leading manufacturer of Australian steel building products is seeking a Customer Service Representative to join their Archerfield-based team. In this role, you will manage customer inquiries, coordinate orders, and ensure smooth logistics for various projects. You need to demonstrate strong customer focus and communication skills. This position offers competitive pay, professional development, and a collaborative work environment, making it a great opportunity to grow in your career.

Qualifications

• Strong customer focus with excellent communication and negotiation skills.
• Ability to learn new IT systems quickly and manage multiple tasks.
• Proactive in building constructive relationships.
• High attention to detail and a solution-oriented mindset.

Responsibilities

• Manage customer interactions via phone, email, and face-to-face.
• Prepare and enter customer orders into internal systems.
• Collaborate with marketing, warehouse, and sales teams.
• Coordinate end-to-end logistics ensuring compliance with regulations.
• Maintain relationships with internal and external stakeholders.

Skills

Customer focus

Excellent communication

Negotiation skills

Attention to detail

Proactive relationship building

Job description

A leading manufacturer of Australian steel building products is seeking a Customer Service Representative to join their Archerfield-based team. In this role, you will manage customer inquiries, coordinate orders, and ensure smooth logistics for various projects. You need to demonstrate strong customer focus and communication skills. This position offers competitive pay, professional development, and a collaborative work environment, making it a great opportunity to grow in your career.