Customs Broker | Moorebank, NSW

Qube; Sydney; Hybrid; AUD 70,000 - 110,000; Full time

Benefits offered by this job

Discounted health insurance

Gym/Wellness program discounts

Volunteer leave

Employee assistance program (Telus)

Job summary

Qube is seeking a Licensed Customs Broker to join our growing team at Moorebank, NSW. This full-time role focuses on lodging entries, ensuring accuracy, and maintaining efficient customs workflows across our Australian operations.

You will handle declarations, liaise with Quarantine, and support clients with professional guidance. Applicants with a current Customs Broker license and quarantine accreditation are preferred, with consideration for those pursuing the broker course.

Qualifications

• Current Customs Broker license and quarantine accreditation are required.
• Applicants undertaking the Customs Broker course are encouraged to apply.
• Expedient system experience is preferred if possible.
• Strong attention to detail is essential.
• Excellent written and spoken English communication skills are required.

Responsibilities

• Lodge customs declarations for allocated clients with attention to detail.
• Prepare, check and lodge customs entries accurately and promptly.
• Follow up with Quarantine and Import Food processing as needed.
• Maintain smooth flow of work and meet KPI expectations.
• Provide excellent customer service to internal and external clients.

Skills

Attention to detail

Communication skills

Computer literacy

Expedient system experience

Team player

Education

Customs Broker license

Quarantine accreditation

Tools

Expedient system

Job description

About us

Qube is Australia's largest integrated provider of import and export logistics services and operate in over 200 locations across Australia, New Zealand and South East Asia with a workforce of more than 11,000 employees.

About the role

We are seeking a Licensed Customs Broker to work in our continually growing team.

Role Location:

Position will be located at our Moorebankoffices

Role Type:

Full Time

What your role at Qube will look like:

• Lodging customs declarations for allocated clients with strong attention to detail.
• Prepare, Check and Lodge Customs entries accurately in a timely manner.
• Follow up with Quarantine and Import Food processing when required.
• Ensure smooth and efficient flow of work relating to customs jobs, follow company SOP and policy and meet KPI.
• Maintain excellent customer service to internal and external customers and ensure client satisfaction.
• Provide guidance to the Classifier/Compilers.
• Handle all other Customs functions such as auditing, refund, drawback, TA and TC etc.
• Attend to client's Quarantine query and provide professional advice and assistance.

What you can bring to Qube

To be successful in this role, you will ideally bring the following;

• You have current Customs Broker license and quarantine accreditation.
• Applicants undertaking the Customs Broker course are encouraged to apply.
• Previous experience in Expedient system is preferred, but not compulsory.
• You have a mature approach to your work and good team spirit.
• You have a strong commitment to job and good work ethic.
• You have excellent communication skills both verbal and written in English.
• You will have strong attention to detail.
• You have excellent computer skills.

Benefits

• Up to 50% off gyms, studios, active wear, healthy meals, supplements, recovery and more through the Qube Fit program.
• Discounted health insurance
• Special paid leave to participate in volunteering activities
• Unlimited access to employee assistance program delivered through Telus Health
• Generous paid parental leave for eligible employees
• Ongoing learning, development, and training opportunities for employees

Qube recognises the value of an inclusive and diverse work environment. We take pride in the diversity of our people and encourage applications from people of all genders, ages and backgrounds. Our recruitment decisions are based on the key inherent needs and requirements of each role, and candidates are selected on their unique strengths and characteristics.