Customs Broker | Moorebank, NSW

Qube Holdings; Sydney; Sur place; AUD 70 000 - 95 000; Plein temps

Avantages offerts par ce poste

Qube Fit program

Discounted health insurance

Special paid leave for volunteering

Employee assistance program

Résumé du poste

Qube Holdings in Sydney is seeking a Licensed Customs Broker to join our growing team. You will lodge customs declarations for allocated clients with meticulous attention to detail and ensure timely preparation, checking and lodgement of entries in line with SOPs.

The role emphasizes strong customer service, teamwork and compliance, with opportunities for professional accreditation, volunteering leave and access to wellbeing programs.

Qualifications

• Current Customs Broker license and quarantine accreditation.
• Experience with Expedient system preferred.
• Strong attention to detail and communication skills.

Responsabilités

• Lodge customs declarations for allocated clients with accuracy.
• Prepare, check and lodge customs entries promptly.
• Follow up with Quarantine and Import Food processing as required.
• Ensure smooth workflow and meet KPI while following SOPs.
• Maintain excellent internal and external customer service.
• Provide guidance to Classifier/Compiler staff.
• Handle audits, refunds, drawbacks and related tasks.
• Respond to client quarantine queries with professional advice.

Connaissances

Customs declarations

Attention to detail

Customer service

English communication

Team collaboration

Quarantine knowledge

Outils

Expedient system

Description du poste

Qube is Australia’s largest integrated provider of import and export logistics services and operate in over 200 locations across Australia, New Zealand and South East Asia with a workforce of more than 11,000 employees.

Our purpose is to help our customers, communities, industries and people to Thrive through a relentless focus on our five priorities – Safety, Wellbeing, Planet, Opportunity and Performance. Our business is comprised of two core divisions: the Operating Division, and Qube’s 50 per cent interest in Patrick Terminals, Australia’s leading container terminal operator. The Operating Division comprises two business units: Qube Logistics and Infrastructure and Qube Ports and Bulk.

About the role

We are seeking a Licensed Customs Broker to work in our continually growing team.

Role Location: Position will be located at our Moorebankoffices

Role Type: Full Time

What your role at Qube will look like:

• Lodging customs declarations for allocated clients with strong attention to detail.
• Prepare, Check and Lodge Customs entries accurately in a timely manner.
• Follow up with Quarantine and Import Food processing when required.
• Ensure smooth and efficient flow of work relating to customs jobs, follow company SOP and policy and meet KPI.
• Maintain excellent customer service to internal and external customers and ensure client satisfaction.
• Provide guidance to the Classifier/Compilers.
• Handle all other Customs functions such as auditing, refund, drawback, TA and TC etc.
• Attend to client’s Quarantine query and provide professional advice and assistance.

What you can bring to Qube

To be successful in this role, you will ideally bring the following;

• You have current Customs Broker license and quarantine accreditation.
• Applicants undertaking the Customs Broker course are encouraged to apply.
• Previous experience in Expedient system is preferred, but not compulsory.
• You have a mature approach to your work and good team spirit.
• You have a strong commitment to job and good work ethic.
• You have excellent communication skills both verbal and written in English.
• You will have strong attention to detail.
• Up to 50% off gyms, studios, active wear, healthy meals, supplements, recovery and more through the Qube Fit program.
• Discounted health insurance
• Special paid leave to participate in volunteering activities
• Unlimited access to employee assistance program delivered through Telus Health
• Generous paid parental leave for eligible employees
• Ongoing learning, development, and training opportunities for employees

Qube recognises the value of an inclusive and diverse work environment. We take pride in the diversity of our people and encourage applications from people of all genders, ages and backgrounds. Our recruitment decisions are based on the key inherent needs and requirements of each role, and candidates are selected on their unique strengths and characteristics.