Customer Service Sales Support

Vulcan; Ipswich City; On-site; AUD 45,000 - 65,000; Full time

Benefits offered by this job

On the job training

Generous parental leave policy

Employee Assistance Programme

Professional but relaxed company cultu

Job summary

Vulcan in Ipswich, Australia, is seeking a motivated customer service and sales support professional to join our team.

You will process inquiries, prepare quotes, and help deliver solutions while supporting warehouse operations. We value attention to detail, teamwork, and reliable computer skills.

This role offers on-site work with on the job training and a friendly, professional culture.

Qualifications

• Experience in customer service and sales is preferred but not essential.
• Able to work independently and as part of a team.
• Excellent attention to detail.
• Proficient with computers and basic software.

Responsibilities

• Process general phone and face to face sales enquiries.
• Prepare sales quotes and orders.
• Provide suitable solutions to customers.
• Deliver excellent customer service throughout the sales process.
• Support warehouse operations, including manifests, goods receipting, entering cycle count data and filing.

Skills

Customer service

Sales experience

Attention to detail

Intermediate computer skills

Job description

Since Vulcan was founded in 1995, we have become Australasia’s highest performing metals distributor and processor. Our sustained growth is the product of superior service and dedication to continuously improving every facet of our business.

What You Will Be Responsible For

• Processing general phone and face to face sales enquiries
• Preparing sales quotes and orders
• Providing suitable solutions to our existing and potential customers
• Delivering excellent customer service and support through the sales process
• Supporting warehouse operations, including manifests, goods receipting, entering cycle count data and filing

Requirements

• Previous customer service and sales experience (preferred but not essential)
• Ability to work independently and part of the team
• Attention to detail
• Intermediate computer skills

Please note, as health & safety is important to us, you will be asked to complete a pre-employment drug screen if you are to be successful.

Benefits

• On the job training
• Generous parental leave policy
• Employee Assistance Programme
• Professional but relaxed company culture

Please note you must either be residing in Australia or hold a current relevant work visa to be considered for this role.