customer success manager

HR Partners; Sydney; Hybrid; AUD 83,000 - 92,000; Full time

Job summary

HR Partners in Australia is seeking a hands-on Customer Success Program Manager for a 9-month contract to lead local program execution in Australia. The role is a hybrid arrangement with Sydney preferred, roughly 2 days per week in-office, and involves turning strategic priorities into practical plans while coordinating cross-functional teams.

You'll work with Australian stakeholders and the UK-based team, bridging global objectives with local execution to optimise operations and drive customer

Responsibilities

• Lead local program execution in Australia.
• Coordinate cross-functional teams to deliver initiatives.
• Bridge global objectives with local execution to optimise operations and drive customer success.

Job description

Job Title: Customer Success Program Manager
Contract Length: 9 Months
Daily Rate: $450 – $500/day + super
Location: Australia (Sydney preferred; hybrid arrangement, approx. 2 days/week in-office subject to confirmation)

Job Title: Customer Success Program Manager
Contract Length: 9 Months
Daily Rate: $450 – $500/day + super
Location: Australia (Sydney preferred; hybrid arrangement, approx. 2 days/week in-office subject to confirmation)

About the Company

Our client is a global leader in financial tech and business management solutions. They build intuitive software designed to empower small businesses, accountants, and self-employed individuals by simplifying financial management, payroll, and business operations worldwide.

About the Role

We are seeking an organised, hands‑on Customer Success Program Manager for a 9‑month contract to lead local program execution in Australia. In this individual contributor role, you will turn strategic priorities into practical plans, coordinate cross‑functional teams, and keep initiatives moving seamlessly. Working closely with on‑the‑ground Australian stakeholders as well as an established UK‑based team, you will bridge global objectives with local execution to optimise operations and drive customer success.

...