Customer Service Technician (Multifunctional Photocopiers & Printers)

TOSHIBA Corporation; Canberra; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Field-based work

Tool of Trade Vehicle

Full Training Provided

Job summary

Toshiba Australia Pty Limited is looking for a Customer Service Technician to service multifunctional photocopiers and printers across client sites in ACT. This full-time permanent role focuses on delivering exceptional service and technical solutions in a field-based setting.

Candidates should have copier/printer servicing experience, strong diagnostic skills, and a valid driver’s license. The role offers ongoing training and a vehicle for field work, with opportunities to work with a global

Qualifications

• Proven experience in servicing and repairing multifunctional photocopiers and printers.
• Strong ability to troubleshoot and diagnose hardware/software issues with office equipment.
• Must hold a valid and current Driver's License.

Responsibilities

• Installing, configuring, and maintaining multifunctional photocopiers and printers at client sites.
• Diagnosing hardware and software issues and providing timely and effective technical solutions.
• Conducting regular maintenance checks to ensure optimal performance of equipment.
• Responding promptly to service requests and troubleshooting any technical problems.
• Delivering high-quality customer service by addressing client inquiries and concerns with professionalism.
• Collaborating with internal teams to escalate complex technical issues when necessary.

Skills

Field service experience

Photocopiers/Printers servicing

Customer service skills

Diagnosing hardware/software issues

Valid Driver's License

Tools

Diagnostic tools

Office equipment tools

Job description

Customer Service Technician (Multifunctional Photocopiers & Printers)

Posted: 25/08/2026

Closing Date: 21/09/2026

Job Type: Full-Time Permanent

Location: Fyshwick, ACT

Job Category: Service

• Field Based Work
• Tool of Trade Vehicle, Tools and Full Training Provided
• Multifunctional Photocopiers and Printers

About the Role:

Welcome to Toshiba Australia, a leading provider of innovative technology solutions. We are currently seeking dedicated Customer Service Technician to join our Service team in ACT. If you are passionate about multifunctional photocopiers and printers and thrive in a dynamic, customer-focused environment, then we want to hear from you. This is a full-time permanent position that offers the opportunity to showcase your technical expertise while providing exceptional service to our valued customers. Join us in delivering excellence and driving the future of technology.

Job Description

Responsibilities include:

• Installing, configuring, and maintaining multifunctional photocopiers and printers at client sites.
• Diagnosing hardware and software issues and providing timely and effective technical solutions.
• Conducting regular maintenance checks to ensure optimal performance of equipment.
• Responding promptly to service requests and troubleshooting any technical problems that arise.
• Delivering high-quality customer service by addressing client inquiries and concerns with professionalism.
• Collaborating with internal teams to escalating complex technical issues when necessary.

Desired Skills and Experience

Other requirements:

• Proven experience in servicing and repairing multifunctional photocopiers and printers
• Demonstrated ability to troubleshoot and diagnose technical issues with office equipment
• Strong knowledge of electrical and mechanical systems related to photocopiers and printers
• Excellent customer service skills with the ability to communicate technical information effectively
• Proficiency in using diagnostic tools and software for equipment maintenance
• Capability to work independently and manage time effectively in a field service role
• Must hold a valid and current Driver's License

Why Join Us?

Friendly Team: Supportive and collaborative environment

Global Brand: Work with Toshiba, a leader in technology and innovation

Great Benefits: Including personal development, wellness initiatives and corporate discounts

Great Location: Our premises have convenient access to Monaro Highway and e xcellent accessibility to public transport, bicycles and walking paths

About Toshiba

Committed to people. Committed to the future.

Toshiba (Australia) Pty Limited is part of the Toshiba Tec Corporation, a global leader in technology. We help organisations transform how they manage and display information with our innovative multi-function products and solutions.

Our Culture

We value respect, friendship, and integrity. Our diverse and inclusive team is passionate about delivering the best outcomes for our customers and colleagues.

Applications close on 21 September 2026 . Only shortlisted applicants will be contacted.

All candidates must have unlimited work rights in Australia.