Field Service Tech: Photocopiers & Printers (Company Vehicle)

TOSHIBA Corporation

Sydney

Hybrid

AUD 70,000 - 85,000

Full time

14 days+

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Benefits offered by this job

Tool of Trade vehicle

Full training provided

Job summary

Toshiba Australia Pty Limited is seeking a dedicated Customer Service Technician specialising in multifunctional photocopiers and printers to join the Service Department. This full-time, permanent role covers on-site service across Sydney Metro regions, including Northern Beaches, North Shore, South East Sydney, Eastern Suburbs and Inner West.

You will deliver exceptional technical support, install, configure and maintain equipment, diagnose hardware and software issues, and ensure customer

Qualifications

Proven experience in servicing and repairing multifunctional photocopiers and printers.
Demonstrated ability to troubleshoot and diagnose technical issues with office equipment.
Strong knowledge of electrical and mechanical systems related to photocopiers and printers.
Excellent customer service skills with the ability to communicate technical information effectively.
Proficiency in using diagnostic tools and software for equipment maintenance.
Capability to work independently and manage time effectively in a field service role.

Responsibilities

Installing, configuring, and maintaining multifunctional photocopiers and printers at client sites.
Diagnosing hardware and software issues and providing timely and effective technical solutions.
Conducting regular maintenance checks to ensure optimal performance of equipment.
Responding promptly to service requests and troubleshooting any technical problems that arise.
Delivering high‑quality customer service by addressing client inquiries and concerns with professionalism.
Collaborating with internal teams to elevate complex technical issues when necessary.