Customer Service Team Leader – Growth & Training

Drake Supermarkets Pty Ltd; Rockhampton Regional; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Staff discount 10%

Career progression

Vehicle leasing

Onboarding and training

Job summary

Drakes Supermarkets Glenmore store in Rockhampton is seeking a motivated, hands-on leader to join and assist leading the Customer Service team. Reporting to the Customer Service Manager, you will manage a small team, create rosters, place orders, and oversee stock takes, ensuring excellent service.

Join a supportive culture with career progression opportunities and staff benefits including a 10% discount. This role offers a practical pathway to grow with a respected national retailer.

Qualifications

• Experience leading a team and rostering staff.
• Strong customer service orientation and communication skills.
• Ability to manage costs and inventory.

Responsibilities

• Lead and manage the Customer Service team at the Glenmore store in Rockhampton.
• Create staff rosters and manage orders and stock takes.
• Drive exceptional customer service and store performance.

Job description

Drakes Supermarkets Glenmore store in Rockhampton is seeking a motivated, hands-on leader to join and assist leading the Customer Service team. Reporting to the Customer Service Manager, you will manage a small team, create rosters, place orders, and oversee stock takes, ensuring excellent service.

Join a supportive culture with career progression opportunities and staff benefits including a 10% discount. This role offers a practical pathway to grow with a respected national retailer.