Customer Service Team Lead | Training, Growth & Discount

Drake Supermarkets Pty Ltd; Adelaide; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Staff discount

Benefits package

Career progression opportunities

Vehicle leasing

Training & qualifications

Job summary

Drakes Supermarkets is seeking a motivated leader to head the Customer Service department at our Lightsview store. You will supervise a small team, craft rosters, generate orders, and perform stock takes while upholding high service standards.

You will report to the Customer Service Manager and be hands-on in daily operations, ensuring an exceptional shopping experience for customers and team members alike.

Qualifications

• Team supervision experience is preferred.
• Excellent communication skills are essential.
• Hands-on approach with hands-on leadership.
• Passion and enthusiasm for customer service.
• Commitment to work health and safety standards.

Responsibilities

• Lead the store's Customer Service team.
• Create rosters and manage scheduling.
• Generate orders and monitor stock levels.
• Oversee stock takes and inventory accuracy.
• Liaise with management to drive service standards.

Skills

Team supervision

Communication skills

Hands-on attitude

Customer service focus

Health & safety

Job description

Drakes Supermarkets is seeking a motivated leader to head the Customer Service department at our Lightsview store. You will supervise a small team, craft rosters, generate orders, and perform stock takes while upholding high service standards.

You will report to the Customer Service Manager and be hands-on in daily operations, ensuring an exceptional shopping experience for customers and team members alike.