Customer Service Lead — Training & Career Growth (10% Discount)

Drake Supermarkets Pty Ltd; Blackwood; Hybrid; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Staff discount

Corporate benefits

Career progression

Management qualifications

First aid qualifications

Vehicle leasing

Job summary

Drakes Supermarkets in South Australia is seeking a motivated and hands-on Store Leader to head the Customer Service team at the Blackwood store. You will supervise a small team, create rosters, generate orders, and perform stock takes as part of daily operations.

Reporting to the Customer Service Manager, you’ll drive outstanding service, mentor staff, and uphold safety standards in a fast-paced supermarket environment. We offer training, progression, and a 10% staff discount.

Qualifications

• Customer service experience is desirable, but not essential.
• Ability to supervise team members.
• Hands-on leader with strong communication.

Responsibilities

• Manage a small Customer Service team.
• Create rosters.
• Generate orders.
• Complete stock takes and more.

Skills

Customer service

Team supervision

Communication

Merchandising

WHS

Job description

Drakes Supermarkets in South Australia is seeking a motivated and hands-on Store Leader to head the Customer Service team at the Blackwood store. You will supervise a small team, create rosters, generate orders, and perform stock takes as part of daily operations.

Reporting to the Customer Service Manager, you’ll drive outstanding service, mentor staff, and uphold safety standards in a fast-paced supermarket environment. We offer training, progression, and a 10% staff discount.