Customer Service & Solutions Specialist

BlueScope; Brisbane; On-site; AUD 50,000 - 70,000; Full time

Job summary

BlueScope Lysaght is seeking a Customer Service Representative to join the Archerfield team. You will be the face of the business for customers, handling orders, providing pricing information and managing enquiries from commercial customers via phone and email.

Join a long-established Australian manufacturing heritage and contribute to delivering exceptional service while collaborating with warehouse and sales teams to meet customer needs.

Qualifications

• Experience in customer service or sales environment.
• Attention to detail and ability to juggle multiple tasks.

Responsibilities

• Take and process orders, provide product and pricing information.
• Handle inquiries from commercial customers via phone and email.
• Collaborate with warehouse and sales to meet customer requirements.

Skills

Customer service

Sales environment

Strong communication

Interpersonal skills

Data entry accuracy

Tools

Phone/Email handling

Job description

BlueScope Lysaght is seeking a Customer Service Representative to join the Archerfield team. You will be the face of the business for customers, handling orders, providing pricing information and managing enquiries from commercial customers via phone and email.

Join a long-established Australian manufacturing heritage and contribute to delivering exceptional service while collaborating with warehouse and sales teams to meet customer needs.