Internal Sales Team Leader - Metals

Vulcan; Bathurst; Presencial; AUD 90 000 - 120 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Professional but relaxed culture

Competitive salary

Resumo da oferta

Vulcan in Bathurst, NSW, Australia seeks a Sales Leader to guide a small internal sales team and support the external team. You will drive growth through coaching, KPI management, and data-informed decision making, reporting to the Site Leader.

The role focuses on operational excellence, cross-functional collaboration, and delivering superior customer service. The successful candidate will build capabilities across divisions, optimise processes and leverage data to enhance performance, with a

Qualificações

• Proven success in sales or customer service leadership.
• Ability to coach and motivate team members.
• Strong communication and interpersonal skills.

Responsabilidades

• Provide leadership, guidance and mentoring to an internal sales team and support the external team.
• Develop and coach the internal sales team with commercial acumen.
• Report to the Site Leader and execute effective sales strategies.
• Develop talent within the team and nurture individual growth.
• Establish, track and manage KPIs to improve performance.
• Lead trading skills to deliver market-leading customer service.
• Build competency across product, markets and customer segments.

Conhecimentos

Leadership

Coaching

KPIs

Data reporting

Communication

Process improvement

Ferramentas

CRM software

Excel

Descrição da oferta de emprego

Since Vulcan was founded in 1995, we have become Australasia's highest performing metals distributor and processor. Our sustained growth is the product of superior service and dedication to continuously improving every facet.

What you will be responsible for:

• Providing leadership, guidance, and mentoring a small internal sales team and at the same time supporting the external sales team.
• Demonstrating commercial acumen in developing and coaching the internal sales team.
• Reporting to the Site Leader, you will support and execute effective sales strategies to drive sustainable growth.
• Support and develop talent within the current team, whilst nurturing the growth and development of each individual.
• Establish, track, and manage KPIs to enhance team performance.
• Lead the internal sales function in executing trading skills to deliver market-leading customer service.
• Building competency across multiple business divisions, including product, markets and customer segments
• Optimise internal processes to boost operational efficiency and improve the customer experience.
• Work collaboratively across the wider business to align with broader Vulcan objectives.
• Ability to leverage data to develop reports on sales activities, customer interactions, and team performance.

• Demonstrated success in a sales and/or customer service leadership role.
• Proven ability to define KPIs, coach team members, and foster motivation.
• Exceptional communication and interpersonal skills.
• Strong problem-solving mindset with a focus on continuous process enhancement.

Please note that, as health and safety are important to us, you will be asked to complete a pre-employment drug screen if you are to be successful.

• Be part of an ambitious company focusing on innovation and growth.
• Lead a talented and dedicated team.
• Competitive salary.
• Opportunity to make a significant impact on the company's future.
• Professional but relaxed company culture

Please note that you must reside in Australia or hold a relevant work visa to be considered for this role.