Customer Service & Sales Rep — Remote & High Earning Potential

TSA Group - Australia; Adelaide; Hybrid; AUD 53,000 - 80,000; Full time

Benefits offered by this job

Uncapped commissions

Hybrid work arrangement

OTE AU$80k+

Health insurance discounts

Job summary

TSA Group Australia, in Adelaide, is seeking enthusiastic customer service and sales professionals to join our Telstra partnership. Start with a base salary plus uncapped commissions and potential for OTE over AU$80k, with training and ongoing support.

Enjoy a rotating Monday–Friday schedule 7:30 AM–6:30 PM and Saturday 9:00 AM–5:30 PM, plus two work-from-home days after training. Benefit from retention bonuses, career progression, and health insurance discounts.

Qualifications

• Excellent communication and active listening skills.
• Ability to sell solutions that meet customer needs.
• Comfort with a fast-paced sales environment.

Responsibilities

• Handle inbound calls from everyday customers and promote Telstra products and services.
• Provide tailored advice based on customer needs and lifestyle.
• Empathise with customers and resolve issues effectively.
• De-escalate customer grievances calmly and professionally.
• Flexibly manage hours to meet customer demand.

Skills

Customer service

Sales

Communication

Computer literacy

Tools

CRM software

Job description

TSA Group Australia, in Adelaide, is seeking enthusiastic customer service and sales professionals to join our Telstra partnership. Start with a base salary plus uncapped commissions and potential for OTE over AU$80k, with training and ongoing support.

Enjoy a rotating Monday–Friday schedule 7:30 AM–6:30 PM and Saturday 9:00 AM–5:30 PM, plus two work-from-home days after training. Benefit from retention bonuses, career progression, and health insurance discounts.