Customer Service / Sales Consultant – T-REX RV

Long Haul Trailers; Caboolture; Presencial; AUD 48 000 - 72 000; Tempo integral

Resumo da oferta

T-REX RV by Long Haul Campers in Queensland is seeking a friendly, reliable team member to blend customer service with caravan sales and service department support. From the first showroom visit through to delivery, handover and servicing, you will be the welcoming face guiding customers through the process.

You will demonstrate the T-REX RV range, understand customer needs, follow up enquiries, close sales, coordinate delivery and handover, assist with caravan collection and service intake, and

Qualificações

• Customer service experience or retail exposure is preferred.
• Experience in caravan, automotive, camping or 4WD sectors is helpful.
• Confident dealing with customers and following through on tasks.

Responsabilidades

• Provide friendly customer service in person, by phone and email
• Show customers through T-REX RV caravan range
• Understand customer needs and recommend suitable models
• Follow up enquiries and close sales
• Manage the sales process through to delivery and handover
• Assist customers with caravan collection and vehicle hook-up
• Assist the service team with customer and caravan intake
• Record required service work and communicate with customers
• Check completed service jobs before collection
• General showroom, customer service and administration duties

Conhecimentos

Customer service

Sales

Team collaboration

Organization

Independent work

Descrição da oferta de emprego

This varied role combines customer service, caravan sales and service department support, working with customers from their first showroom visit through to delivery, handover and servicing.

Key responsibilities

• Provide friendly customer service in person, by phone and email
• Show customers through T-REX RV caravan range
• Understand customer needs and recommend suitable models
• Follow up enquiries and close sales
• Manage the sales process through to delivery and handover
• Assist customers with caravan collection and vehicle hook-up
• Assist the service team with customer and caravan intake
• Record required service work and communicate with customers
• Check completed service jobs before collection
• General showroom, customer service and administration duties

About you

• Mature, responsible and reliable
• Friendly, positive and easy-going
• Confident dealing with customers
• Organised and able to follow jobs through to completion
• Willing to learn about caravans and our range
• Comfortable working independently and as part of a team
• Available to work Saturdays
• Has their own reliable transport
• Customer service, retail, automotive, caravan, camping, 4WD or similar experience would be helpful

About us

T-REX RV by Long Haul Campers is an established and growing caravan business with a strong customer following.