Customer Service & Sales Consultant

Tech Sales Jobs; Gosford; Sur place; AUD 34 000 - 48 000; Temps partiel

Avantages offerts par ce poste

12% Superannuation

10% Variable Remuneration

Telstra discounts

Parental leave 16 weeks

Telstra Extra Day Off

Gender affirmation leave

Cultural Leave

Blood Donor Leave

4 weeks extra leave

LinkedIn Learning access

Flexible hours

Monthly rewards

Inclusive culture

Résumé du poste

Telstra Retail is seeking a part-time Retail Customer Service & Sales Consultant to join our iconic Australian brand. You’ll deliver exceptional in-store experiences, help customers choose products and services, and contribute to a friendly, team-focused environment across Lake Haven, Tuggerah, and Erina stores on NSW Central Coast.

We offer competitive pay with superannuation, flexible working hours, generous leave options, training and career growth opportunities, and perks that reward

Qualifications

• Great communication skills and a customer-first approach.
• Ability to learn and explain Telstra products clearly.
• Sales drive with KPI focus.
• Flexibility and resilience in a retail environment.
• Customer-facing experience is a plus.

Responsabilités

• Deliver Exceptional Customer Experiences by helping customers find the right products and services.
• Be the Go-To Tech Expert with up-to-date knowledge of gadgets and services.
• Achieve and Excel by meeting/exceeding sales targets and KPIs.
• Collaborate with the team to create a welcoming store environment.

Connaissances

Communication

Sales

Customer service

Adaptability

Teamwork

Customer-facing

Description du poste

Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)

Location: Telstra Store Lake Haven, Telstra Store Tuggerah, Telstra Store Erina, NSW Central Coast Region

Time Type: Part time

Job Description

Employment Type

Permanent

Closing Date

21 Oct 2026 11:59pm

Job Title

Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)

Job Summary

As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.

Job Description

Ready to Make a Difference? Join Our Iconic Team at Telstra!

At Telstra, we’re more than just a leading telecommunications company— we’re where passion meets purpose. As a Retail Customer Service & Sales Consultant, you’ll have the opportunity to work for an iconic Aussie brand that’s been connecting Australians for generations. You won’t just be a friendly face in-store— you’ll be the trusted expert who helps customers find tech solutions that enhance their lives. This is your chance to make a meaningful impact by bringing our purpose to life: to build a connected future so everyone can thrive.

Opportunities available across these locations:

• ERINA
• LAKE HAVEN
• TUGGERAH

What You’ll Be Doing:

• Deliver Exceptional Customer Experiences:Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
• Be the Go-To Tech Expert:Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
• Achieve and Excel:Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
• Collaborate and Contribute:Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.

Salary and Benefits:

• Plus 12% Superannuation
• Plus 10% Variable Remuneration**

**If you are eligible to receive Variable Remuneration, the eligibility, calculation and payment will be determined by theVariable Remuneration plan’s rules (which we may change from time to time).

** the first 2 months guaranteed while you learn on board.

• Generous Discounts:Enjoy 30% off Telstra servicesand exclusive offers with over 240 brands and partners.
• Leave Options:Take advantage of 16 weeks of paid parental leave, the Telstra Extra Day Off, gender affirmation leave, Cultural Leave, Blood Donor Leave, and the ability to purchase up to 4 weeks of additional leave.
• Training & Career Growth Opportunities:Access over 17,000 learning programs through LinkedIn Learning and take advantage of a range of development opportunities designed to build your skills and support your career growth, helping you prepare for your next step.
• Flexibility:We offer flexible working hours and a supportive approach to parental leave—do it your way!
• Recognition & Rewards:Benefit from monthly performance rewardsand a range of recognition programs to celebrate your success.
• Inclusive Culture:Join a diverse and inclusive team where everyone’s unique perspective is valued and respected.

Is it You We’re Looking For?

• Great Communication Skills:You’re a natural at connecting with people and making their day better.
• Solution-Oriented Approach:You enjoy thinking on your feet and tailoring solutions for each customer.
• Sales Drive:You’re motivated to achieve (and exceed!) sales targets and KPIs.
• Passion for Learning:You’re eager to grow and develop your skills in a dynamic environment.
• Resilience and Positivity:You have a can-do attitude, even when things get busy.
• Customer-Facing Experience:Previous experience is a plus but not required—bring your enthusiasm and we’ll teach you the rest!