Customer Service Representative (Casual)

Avis Budget Group; Sydney; Vor Ort; AUD 40.000 - 57.000; Vollzeit

Benefits dieser Stelle

Wellbeing program including life insu­

Discounted health cover & superannua­

Discounts on retail, fitness, cinema,

Employee discounts on car rentals

24/7 Mental Health Support via EAP

Comprehensive training

Zusammenfassung

Avis Budget Group is hiring at our Western Sydney Airport location. This casual role involves being the face of our brand at the rental counter, handling bookings and responding to customer inquiries. You will join a global leader in mobility solutions with full training provided.

Work a rotating roster 3-4 days per week, with a competitive hourly rate of $34.96 per hour plus loadings and bonuses. Ideal candidates have a valid Australian driver's licence and enjoy delivering outstanding service

Qualifikationen

• Valid Australian driver's license
• Availability to work a rotating roster (including weekends, evenings, and public holidays)
• Experience in customer service, retail, hospitality, or sales is a plus
• Ability to work in a fast-paced environment while delivering exceptional service
• Comfortable using computer systems to manage bookings and rental information
• Strong attention to detail and ability to follow procedures

Aufgaben

• Establishing customer car rental needs by actively listening
• Review in detail ABG’s various add-ons and services as to determine what may best suit the customer
• Communicate rental procedures and guidelines effectively
• Complete rental bookings in a timely, efficient and accurate manner
• Answering customer questions and inquiries

Jobbeschreibung

Start Your Career Journey in Western Sydney with Avis Budget Group! Dreaming of a role where every day brings something new?

Join us at our new Western Sydney Airport location and become part of a team that helps people move with confidence and ease.

If you thrive in a fast-paced, hands-on environment and enjoy delivering great customer service, this is your chance to be part of a global leader in mobility solutions.

Career Snapshot:

Western Sydney Airport, NSW Location

Casual role 3-4 days per week

$34.96ph + Loadings & Bonuses

Entry-Level Opportunity with Full Training Provided

Global Company with Career Growth Potential

About the Role

In this role you will be the face of our brand! You’ll interact with our customers at the rental counter, complete rental bookings and responding to general customer inquiries.

What you’ll do

• Establishing customer car rental needs by actively listening
• Review in detail ABG’s various add on’s and services as to determine what may best suit the customer
• Communicate rental procedures and guidelines effectively
• Complete rental bookings in a timely, efficient and accurate manner
• Answering customer questions and inquiries

What We’re Looking For:

• A full and valid Australian driver’s licence
• Availability to work a rotating roster (including weekends, evenings, and public holidays)
• Experience in customer service, retail, hospitality, or sales is a plus
• Ability to work in a fast-paced environment while delivering exceptional service
• Comfortable using computer systems to manage bookings and rental information
• Strong attention to detail and ability to follow procedures

Perks & Benefits:

• Competitive hourly rate ($34.96ph) + loadings + performance bonuses
• Wellbeing program including life insurance, discounted health cover & superannuation options
• Access todiscounts on retail, fitness, cinema, and more
• Employee discounts on car rentals across Avis Budget Group
• 24/7 Mental Health Support via Employee Assistance Program (EAP)
• Comprehensive training to help you succeed and grow

Who We Are:

Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions.

Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.

At Avis Budget Group we embrace and promote diversity, equity, and inclusion within the company’s workforce, consumer base, communities, and supply chain. We value each employee whose talent, skills, and personality have helped to establish the company as a leading provider of global transportation solutions.

Our Reconciliation Action Plan enables us to deepen our understanding of its sphere of influence and the unique contribution we can make to lead progress.

LuddenhamNew South WalesAustralia