Customer Service & Project Coordinator — Hybrid Work + Bonus

Select Aust Sydney; Sydney; Hybrid; AUD 52,000 - 68,000; Full time

Benefits offered by this job

Work from home after training

Training and career progression

Annual bonus Up to $8k

Choice of Hillsdale or Ingleburn

Job summary

Randstad is seeking a Customer Service Rep to join their team in Hillsdale or Ingleburn. You’ll act as the go‑to contact, handling calls, scheduling contractors, and coordinating maintenance to keep projects running smoothly.

Full-time permanent role with on-the-job training, development opportunities, and a potential annual bonus up to 8k. Hybrid work arrangement allows 2–3 days work-from-home after training, with a friendly, supportive team culture.

Qualifications

• A confident communicator with strong people skills.
• Organised, reliable, and eager to learn.
• Solid Microsoft Office skills.

Responsibilities

• Answer inbound and outbound calls, assisting maintenance requests.
• Book and schedule contractors for on-site jobs.
• Keep customers and contractors updated with progress.
• Process invoices and finalise completed jobs.
• Handle general admin tasks to keep projects on track.

Skills

Excellent communication

Customer service experience

Organizational skills

Tools

Microsoft Office

Job description

Randstad is seeking a Customer Service Rep to join their team in Hillsdale or Ingleburn. You’ll act as the go‑to contact, handling calls, scheduling contractors, and coordinating maintenance to keep projects running smoothly.

Full-time permanent role with on-the-job training, development opportunities, and a potential annual bonus up to 8k. Hybrid work arrangement allows 2–3 days work-from-home after training, with a friendly, supportive team culture.