Customer Service Pro – Growth & Impact in Gladstone

Bradnams Windows and Doors; Gladstone Regional; On-site; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Christmas shut down two weeks minimum

17.5% Leave loading

Free EAP service available

Job summary

Bradnam’s Windows & Doors in Gladstone are seeking a dedicated Customer Service professional to be the first point of contact for customers from enquiry through to installation. The role is fast-paced, hands-on, and relies on strong organisation and communication to keep orders moving.

You'll coordinate with sales, production and logistics, provide product support, prepare quotes and answer inquiries. Training is provided, and a supportive team culture awaits.

Qualifications

• Experience in customer service, admin or sales support.
• Good communication and problem‑solving skills.
• Ability to learn new systems and stay organised.
• Team player with a focus on customer care.

Responsibilities

• Responding to phone and email inquiries
• Preparing quotes and processing orders
• Coordinating with internal teams (sales, production, logistics)
• Providing technical and product support
• Investigating and resolving issues with professionalism and care

Skills

Customer service

Admin support

Sales support

Job description

Bradnam’s Windows & Doors in Gladstone are seeking a dedicated Customer Service professional to be the first point of contact for customers from enquiry through to installation. The role is fast-paced, hands-on, and relies on strong organisation and communication to keep orders moving.

You'll coordinate with sales, production and logistics, provide product support, prepare quotes and answer inquiries. Training is provided, and a supportive team culture awaits.