Customer Service & Order Specialist — Growth Path

EzyStrut Cable & Pipe Supports; Redcliffe; On-site; AUD 67,000 - 75,000; Full time

Benefits offered by this job

Annual KPI bonus

Employee share scheme after 2 years

Employee referral bonus

Job summary

EzyStrut is seeking a Customer Service Officer for our Redcliffe facility to be the trusted link between customers and the business. You will handle inbound calls, process orders, and prepare quotations while building strong relationships that encourage repeat business.

You will also manage customer data and order entry to support the sales team and contribute to a smooth customer experience. We value potential, offer a competitive salary and bonus, and a clear growth path within the company.

Qualifications

• 2+ years in customer service, internal sales, order processing or administration.
• Intermediate skills in Microsoft Office or ERP/CRM systems.
• Experience with electrical, mechanical or building products is a plus.

Responsibilities

• Handle inbound sales calls and process orders.
• Prepare quotations and build long-term customer relationships.
• Maintain accurate customer data and order-entry records.

Skills

Customer service

Internal sales

Order processing

Administration

Tools

ERP/CRM experience

MS Office

Job description

EzyStrut is seeking a Customer Service Officer for our Redcliffe facility to be the trusted link between customers and the business. You will handle inbound calls, process orders, and prepare quotations while building strong relationships that encourage repeat business.

You will also manage customer data and order entry to support the sales team and contribute to a smooth customer experience. We value potential, offer a competitive salary and bonus, and a clear growth path within the company.