Customer Service Officer / Call Centre Representative

Chandler Macleod; Perth; Presencial; AUD 34.000 - 44.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Perth CBD location accessibility

Monday to Friday schedule 9:00 AM - 5:

Supportive team environment

Training and onboarding provided

Career growth opportunities

Immediate interviews and quick hiring

Descripción de la vacante

Chandler Macleod in Perth is seeking a Customer Service Officer / Call Centre Representative to join a busy team. This role handles inbound inquiries by phone and email, delivering service excellence and timely issue resolution.

You will update records, process requests, and collaborate with internal teams to ensure satisfaction. The position supports both full-time and part-time schedules with interviews held ASAP and immediate start options available.

Formación

• Previous customer service, call centre, contact centre, or administration experience.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities.
• A professional and friendly phone manner.
• Good computer and data entry skills.
• Ability to multitask and work in a fast-paced environment.
• Reliable, positive, and team-oriented attitude.

Responsabilidades

• Handle inbound customer enquiries via phone and email.
• Deliver exceptional customer service and support.
• Resolve customer issues in a professional and timely manner.
• Accurately update customer information and records.
• Process requests and follow up on outstanding enquiries.
• Work closely with internal teams to ensure customer satisfaction.
• Meet service and quality standards.

Conocimientos

Customer service

Communication

Problem solving

Phone manner

Data entry

Multitasking

Team player

Descripción del empleo

Customer Service Officer / Call Centre Representative

Perth CBD, WA

Monday to Friday | 9:00 AM - 5:00 PM

Full-Time and part time positions available

Immediate Start Available | Interviews Taking Place ASAP

Our client is seeking a motivated and customer-focused Customer Service Officer / Call Centre Representative to join their team based in the Perth CBD. If you have previous customer service experience and enjoy helping people, this could be the opportunity you've been looking for.

With interviews taking place immediately, we're keen to speak with candidates who are available to start as soon as possible.

Key Responsibilities

• Handle inbound customer enquiries via phone and email
• Deliver exceptional customer service and support
• Resolve customer issues in a professional and timely manner
• Accurately update customer information and records
• Process requests and follow up on outstanding enquiries
• Work closely with internal teams to ensure customer satisfaction
• Meet service and quality standards

What We're Looking For

• Previous customer service, call centre, contact centre, or administration experience
• Excellent communication and interpersonal skills
• Strong problem-solving abilities
• A professional and friendly phone manner
• Good computer and data entry skills
• Ability to multitask and work in a fast-paced environment
• Reliable, positive, and team-oriented attitude

What's On Offer

• Perth CBD location with easy access to public transport
• Monday to Friday schedule (9:00 AM - 5:00 PM)
• Supportive team environment
• Training and onboarding provided
• Career growth opportunities
• Immediate interviews and a quick hiring process