Customer Service Officer

Chandler Macleod; Sydney; On-site; AUD 34,000 - 44,000; Full time

Benefits offered by this job

Onsite parking

Full training provided

Immediate start available

Job summary

Chandler Macleod is seeking a proactive Customer Service Administrator for a temporary role in Chullora. You will handle inbound inquiries, process orders, and support the team to ensure a smooth customer experience.

This 3-month assignment offers full training, an onsite workspace, and a supportive team. Ideal for someone with strong communication, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.

Qualifications

• Previous customer service or administration experience.
• Confident telephone manner.
• Excellent communication and interpersonal skills.
• Strong attention to detail and data entry accuracy.
• Ability to manage multiple tasks in a busy environment.
• Positive attitude and willingness to learn.
• Intermediate computer skills.

Responsibilities

• Handle inbound customer enquiries via phone and email.
• Process customer orders accurately and efficiently.
• Resolve customer issues and complaints in a professional manner.
• Maintain customer records and documentation.
• Provide administrative support to the customer service team.
• Liaise with internal departments to ensure customer requirements are met.
• Assist with general office administration tasks.

Skills

Customer service

Administration

Telephone etiquette

Data entry

Multitasking

Attention to detail

Interpersonal skills

Computer skills

Job description

Customer Service Officer | Chullora NSW

Our client within the food distribution industry is seeking a proactive and customer-focused Customer Service Administrator to join their team in Chullora on a temporary basis. This is an excellent opportunity for someone with strong communication skills who enjoys working in a fast-paced environment and providing exceptional customer service.

About the Role

Reporting to the Customer Service Manager, you will play a key role supporting customers and internal stakeholders by managing orders, resolving enquiries and ensuring a positive customer experience. This is a 3-month temporary assignment with the potential for extension.

Hours:

Monday to Friday, 9:00am to 5:00pm

Key Responsibilities

• Handle inbound customer enquiries via phone and email
• Process customer orders accurately and efficiently
• Resolve customer issues and complaints in a professional manner
• Maintain customer records and documentation
• Provide administrative support to the customer service team
• Liaise with internal departments to ensure customer requirements are met
• Assist with general office administration tasks

About You

• Previous customer service or administration experience
• Confident telephone manner
• Excellent communication and interpersonal skills
• Strong attention to detail and data entry accuracy
• Ability to manage multiple tasks in a busy environment
• Positive attitude and willingness to learn
• Intermediate computer skills

What's on Offer

• Immediate start available
• 3-month temporary assignment with extension potential
• Supportive team environment
• Full training provided
• Onsite parking
• Chullora location