Customer Service Lead: Growth, Training & Benefits

Drakes Supermarkets; Adelaide; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Staff discount

Gym discounts

Banking benefits

Health insurance

Onboarding

Career progression

Mgmt qualifications

First aid qualifications

Vehicle leasing

Job summary

Drakes Lightsview is seeking a motivated, hands-on leader to join and help lead the store's Customer Service department. You will report to the Customer Service Manager and be responsible for guiding a small team, creating rosters and ensuring smooth daily operations.

We offer attractive remuneration plus a 10% staff and family discount, comprehensive onboarding, career progression opportunities and access to a range of benefits including health insurance and vehicle leasing.

Qualifications

• Customer service experience is desired, but not essential.
• Ability to supervise team members.
• Passion and enthusiasm, with a very hands-on approach.
• Unparalleled commitment to customer service.
• Excellent communication skills.
• Ability to liaise with both team members and management.
• A flair for merchandising.
• Commitment to work health and safety standards.

Responsibilities

• Managing a small team of customer service staff.
• Creating rosters.
• Generating orders.
• Completing stock takes.
• Contributing to store operations as required.

Skills

Customer service

Team supervision

Communication skills

Merchandising

Safety standards

Job description

Drakes Lightsview is seeking a motivated, hands-on leader to join and help lead the store's Customer Service department. You will report to the Customer Service Manager and be responsible for guiding a small team, creating rosters and ensuring smooth daily operations.

We offer attractive remuneration plus a 10% staff and family discount, comprehensive onboarding, career progression opportunities and access to a range of benefits including health insurance and vehicle leasing.