Customer Service | Guest Experience

Apollo Camper; Victoria; On-site; AUD 34,000 - 44,000; Full time

Benefits offered by this job

Competitive hourly rate

Uncapped commission

Free motorhome holiday trials

Full training provided

Uniform and onsite parking

Job summary

Apollo in Australia is seeking energetic team members for a hands-on, active role in customer service and sales at our RV rental operation. You will welcome guests, process rental contracts, demonstrate vehicles, and upsell extras with full training provided; no RV experience required. This is a 7-day operation with weekend availability.

Join a supportive team with uniform and onsite parking, plus opportunities for development across the business.

Qualifications

• Customer service and/or sales experience.
• Current open driver's licence.
• Enjoy fast-paced, active work.
• Friendly, adaptable and customer-focused.
• Confident communicator (additional languages are a bonus).
• Comfortable using technology.
• Strong teamwork and problem-solving skills.

Responsibilities

• Welcome guests and assist with RV rental enquiries.
• Complete rental contracts and vehicle handovers.
• Demonstrate vehicles and explain features during trials.
• Recommend helpful extras to enhance travel experiences.

Skills

Customer service

Sales experience

Driver's licence

Tech-savvy

Teamwork

Communication

Job description

Love helping people start their adventures?

Join our team in a hands-on, active role that's much more than a desk job.

You'll welcome guests, complete rental contracts, demonstrate vehicles (full training provided), and recommend helpful extras to enhance their travel experience. Every day is different, and you'll play a key role in helping customers create unforgettable holiday memories.

Why you'll love this role

• Competitive hourly rate plus uncapped commission*.
• Free motorhome holiday trials*
• Full training provided. No RV or motorhome experience required.

• Active and varied work environment, with no two days the same.
• Supportive and inclusive team culture.
• Career development and growth opportunities across the business.
• Uniform, equipment and onsite parking provided.

*Commission earnings are performance-based and not guaranteed.

*Available to permanent full-time and part-time team members only.

This is a 7-day operation, so flexibility to work weekends and public holidays is required.

About You

• Customer service and/or sales experience
• Current open driver's licence
• Enjoy fast-paced, active work
• Friendly, adaptable and customer-focused
• Confident communicator (additional languages are a bonus)
• Comfortable using technology
• Strong teamwork and problem-solving skills

About Us

At Apollo, we're passionate about helping people explore Australia. As part of thl, Australasia's leading RV rental and tourism company, our trusted brands help thousands of travellers create unforgettable adventures every year. When you join us, you'll become part of a supportive team that values development, teamwork and exceptional customer experiences.

We value diversity and inclusion and welcome applications from people of all backgrounds. Applicants must have the right to work in Australia. Aboriginal and Torres Strait Islander peoples are strongly encouraged to apply.