Customer Service | Guest Experience l Casual

Tourism Holdings Pty; Australia; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Commission opportunities

Free motorhome trials

Full training provided

Uniform and parking

Job summary

Apollo, part of THL, is hiring for a hands-on casual role in Australia. You will welcome guests, process rental contracts, demonstrate vehicles, and suggest helpful extras to boost travel experiences. No RV experience required; full training provided.

This 7-day operation requires weekend and public holiday availability. You'll join a friendly, fast-paced team dedicated to delivering memorable holidays while you develop sales and customer service skills.

Qualifications

• Customer service or sales experience.
• Current open driver's licence.
• Enjoy fast-paced, active work.
• Friendly, adaptable and customer-focused.
• Confident communicator; additional languages are a bonus.
• Comfortable using technology.
• Strong teamwork and problem-solving skills.

Responsibilities

• Welcome guests and answer questions.
• Complete rental contracts.
• Demonstrate vehicles (training provided).
• Recommend extras to enhance trips.
• This is a 7-day operation requiring weekend availability.
• Collaborate with the team to ensure great customer experiences.

Skills

Customer service

Sales

Communication

Teamwork

Tech-savvy

Job description

Love helping people start their adventures?

Join our team in a hands-on, active Casual role that's much more than a desk job.

You will welcome guests, complete rental contracts, demonstrate vehicles (full training provided), and recommend helpful extras to enhance their travel experience. Every day is different, and you’ll play a key role in helping customers create unforgettable holiday memories.

Why you'll love this role

• Competitive offer plus commission opportunities
• Free motorhome holiday trials*
• Full training provided - no RV experience required
• Active and varied work environment
• Supportive and inclusive team culture
• Career development opportunities
• Uniform, equipment and onsite parking provided

*Available to permanent full-time and part-time team members only.

This is a 7-day operation, so flexibility to work weekends and public holidays is required.

About You

• Customer service and/or sales experience
• Current open driver's licence
• Enjoy fast-paced, active work
• Friendly, adaptable and customer-focused
• Confident communicator (additional languages are a bonus)
• Comfortable using technology
• Strong teamwork and problem-solving skills

About Us

At Apollo, we're passionate about helping people explore Australia. As part of thl, Australasia's leading RV rental and tourism company, our trusted brands help thousands of travellers create unforgettable adventures every year. When you join us, you'll become part of a supportive team that values development, teamwork and exceptional customer experiences.

We value diversity and inclusion and welcome applications from people of all backgrounds. Applicants must have the right to work in Australia. Aboriginal and Torres Strait Islander peoples are strongly encouraged to apply.