Customer Service Officer - Casual

Tourism Holdings Pty; Cairns Regional; In loco; AUD 30.000 - 41.000; Tempo pieno

Vantaggi offerti da questo lavoro

Hourly rate + uncapped commission

Free motorhome trials

Training provided

Uniform and onsite parking

Descrizione del lavoro

Apollo, part of thl Australasia's leading RV rental and tourism company, invites you to join our hands-on, active casual team in Cairns. You will welcome guests, handle rental contracts, demonstrate vehicles, and upsell helpful extras to create memorable adventures for travelers.

This role offers an hourly rate with uncapped commission, full training, and no RV experience required. A friendly, proactive communicator with teamwork skills will thrive in our diverse, weekend-friendly workplace.

Competenze

• Customer service or sales experience required.
• Current open driver's licence.
• Enjoy fast-paced, active work.
• Friendly, adaptable and customer-focused.
• Confident communicator; additional languages are a bonus.
• Comfortable using technology.
• Strong teamwork and problem-solving skills.

Mansioni

• Welcome guests and assist with rental contracts.
• Demonstrate vehicles and provide training to customers.
• Upsell extras to enhance travel experiences.
• Support guests through the rental process and ensure satisfaction.

Conoscenze

Customer service

Sales experience

Driver's licence

Communicator

Descrizione del lavoro

Love helping people start their adventures?

Join our team in a hands-on, active casual role that's much more than a desk job.

You'll welcome guests, complete rental contracts, demonstrate vehicles (full training provided), and recommend helpful extras to enhance their travel experience. Every day is different, and you'll play a key role in helping customers create unforgettable holiday memories.

Why you'll love this role

• Competitive hourly rate plus uncapped commission*.
• Free motorhome holiday trials*
• Full training provided. No RV or motorhome experience required.

• Active and varied work environment, with no two days the same.
• Supportive and inclusive team culture.
• Career development and growth opportunities across the business.
• Uniform, equipment and onsite parking provided.

*Commission earnings are performance-based and not guaranteed.

*Available to permanent full-time and part-time team members only.

This is a 7-day operation, so flexibility to work weekends and public holidays is required.

About You

• Customer service and/or sales experience
• Current open driver's licence
• Enjoy fast-paced, active work
• Friendly, adaptable and customer-focused
• Confident communicator (additional languages are a bonus)
• Comfortable using technology
• Strong teamwork and problem-solving skills

About Us

At Apollo, we're passionate about helping people explore Australia. As part of thl, Australasia's leading RV rental and tourism company, our trusted brands help thousands of travellers create unforgettable adventures every year. When you join us, you'll become part of a supportive team that values development, teamwork and exceptional customer experiences.

We value diversity and inclusion and welcome applications from people of all backgrounds. Applicants must have the right to work in Australia. Aboriginal and Torres Strait Islander peoples are strongly encouraged to apply.