Customer Service Clerk

seek.com.au; Sydney; Presencial; AUD 45.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

On-site parking

Public transport access

Descripción de la vacante

seek.com.au is seeking a proactive Customer Service Clerk to join our Kingsgrove-based team in Sydney. The role involves accurate data entry, processing customer orders by phone and email, and delivering administrative support to the national sales team.

Successful candidates will have strong communication skills, high attention to detail, and the ability to work both independently and as part of a team in a fast-paced FMCG environment. Full-time hours Mon–Fri with on-site work.

Formación

• Excellent phone manner and communication skills.
• Strong computer literacy and data entry experience.
• Prior experience in a Sales or Customer Service office environment.
• High attention to detail and a commitment to seeing tasks through.
• Friendly, professional and customer-oriented attitude.

Responsabilidades

• Accurate data entry and processing of customer orders received via phone and email.
• Providing administrative and sales support to our national sales team.
• Investigating and resolving customer inquiries, delivery issues, and credit requests.
• Supporting the broader customer service function with various administrative tasks including reception.

Conocimientos

Phone etiquette

Data entry

Sales support

Customer service

Attention to detail

Teamwork

Independent work

MS Office

Educación

HSC or equivalent

Descripción del empleo

Our business is a leading player in the Australian food industry, with a strong presence in manufacturing and distribution. Based in Kingsgrove, we are passionate about delivering high-quality products and outstanding service. We are currently seeking a proactive and enthusiastic Customer Service Clerk to join our dedicated Customer Service Team.

Your responsibilities will include:

• Accurate data entry and processing of customer orders received via phone and email
• Providing administrative and sales support to our national sales team
• Investigating and resolving customer inquiries, delivery issues, and credit requests
• Supporting the broader customer service function with various administrative tasks including reception

What We’re Looking For:

• Excellent phone manner and communication skills (written & verbal)
• Strong computer literacy and data entry experience
• Prior experience in a Sales or Customer Service office environment
• High attention to detail and a commitment to seeing tasks through
• A friendly, professional, and customer-oriented attitude
• Ability to work independently and as part of a team
• HSC minimum; relevant industry experience highly regarded
• Knowledge of FMCG and WHS practices (desirable)
• Full-time availability (Monday to Friday)

Why Join Us?

• Supportive and experienced team environment
• On-site parking or easy access via public transport
• Long-term, stable opportunity with a growing business. If you possess the required skills listed above, and are available to begin working immediately, please apply with a brief cover letter, and a copy of your CV together with your salary expectations.

Please note:

You must have full-time, unrestricted working rights in Australia

Only shortlisted applicants will be contacted