Customer Service & Banking Advisor - Community Focus

Bendigo Bank; Adelaide; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Health & wellbeing benefits

BEN U learning programs

Job summary

Bendigo Bank Elizabeth is seeking a Customer Service Officer to join our Elizabeth branch in SA. In this full-time role you’ll help customers with transactions, digital banking questions and service inquiries, while upholding risk controls.

You’ll build rapport with customers, collaborate with specialists, and take advantage of our training and development opportunities to advance your banking career.

Qualifications

• Experience in a customer service environment and ability to achieve targets.
• Strong attention to detail to ensure secure, accurate transactions.
• Confidence communicating with customers face to face and over the phone.
• Interest in banking and willingness to learn.

Responsibilities

• Assist customers with transactions and cash handling.
• Educate customers about online banking and digital platforms.
• Recommend appropriate banking products and services.
• Uphold risk controls while delivering service excellence.

Skills

Customer service

Targets achievement

Attention to detail

Face-to-face communication

Phone communication

Collaboration

Job description

Bendigo Bank Elizabeth is seeking a Customer Service Officer to join our Elizabeth branch in SA. In this full-time role you’ll help customers with transactions, digital banking questions and service inquiries, while upholding risk controls.

You’ll build rapport with customers, collaborate with specialists, and take advantage of our training and development opportunities to advance your banking career.