Customer Service Attendant/Gaming Attendant

CSC Group; Glass House Mountains; On-site; AUD 30,000 - 48,000; Full time

Benefits offered by this job

Free onsite parking

Uniforms provided

Discounted meals on shift

Job summary

CSC Group is recruiting for Customer Service Attendants at the Glass House Local. Join a lively hospitality team focused on delivering outstanding guest experiences in a fun-filled club environment.

You'll take food and drink orders, work with kitchen and bar staff, and help keep the venue clean and safe. RSA/RSG and Food Safety certificates are preferred, with evening and weekend availability encouraged. Training and career growth opportunities available within our group.

Qualifications

• RSA/RSG and Food Safety certificates preferred
• Experience in bar or gaming environment is a plus
• Flexible availability, especially evenings and weekends

Responsibilities

• Customer Service Excellence: deliver warm, engaging, and speedy service to guests
• Service and Order Handling: capture food and drink orders and coordinate with kitchen/bar
• Team Collaboration: work with kitchen, front-of-house, and other staff
• Cleaning Duties: perform routine cleaning tasks to keep the venue tidy
• Create a Safe Entertainment Environment: assist patrons to ensure a positive experience
• What to expect: rewards, recognition, and development opportunities within CSC Group

Skills

Customer service

Hospitality

RSA/RSG

Food safety

Job description

At CSC Group, our team are the heart of our Club. We’re committed to fostering an environment where everyone has fun, looks forward to coming to work and feels truly valued.

We are seeking enthusiastic and driven Customer Service Attendant/Gaming Attendants at our recently re-branded Glass House Local. We are looking for people who share our commitment to delivering outstanding experiences for our members and guests.

Discover a great place to grow your career with real progression opportunities through internal movements across our Clubs, exclusive job postings, and access to our career boost program to help you grow professionally and personally.

What to expect:

Customer Service Excellence: Impress our guests with your warm, engaging, and speedy service, turning every visit into a memorable and delightful experience.

Service and Order Handling: Efficiently capture food and drink orders, collaborate with your team to get them to the kitchen or bar, and deliver the goods with speed, all while keeping the energy high and the vibe fun!

Team Collaboration: Work alongside our kitchen crew, front of house team members, and all-star colleagues to create a seamless, efficient, and high-energy work environment!

Cleaning Duties: Keep the vibe fresh and sparkling by handling routine cleaning tasks.

Create a Safe Entertainment Environment: Identify and assist patrons who may not be having the intended enjoyable experience we aim to provide in our club.

About you:

You will need to fit in with our groupwide values of Connected, Aligned, Respectful, Engaging and Supportive.

Passionate about delivering exceptional service and ensuring every guest feels valued.

Thrive in a lively hospitality environment with a can-do attitude.

Love working with others and always ready to lend a hand to your teammates.

A high standard of grooming and presentation.

Currently hold, or willing to obtain an RSA, RSG and Food Safety Certificate.

Flexible availability, particularly on evenings and weekends.

Experience within a bar or gaming environment? That’s a big plus!

What’s in it for you?

Industry leading Reward and Recognition Program with discounts at over 550 retailers including supermarkets, fuel stations and fashion outlets.

Employee Hardship grants available for our team during times of need.

Training and development - career boost grant program available.

Access to discounted mortgage rates through our financial partner.

Be part of an organisation that contributes significantly to the local community.

Career progression opportunities across our group.

Free onsite parking + Uniforms Provided + discounted meals while on shift.

CSC Group areone of Queensland's leading community club groups, which currently operates five licensed clubs and a number of associated sports across the City of Moreton Bay. https://cscgroup.org.au/