Customer Service Assistant (Opening & Closing Responsibilities) - Aussie World

Beefy's; Sunshine Coast Regional; On-site; AUD 41,000 - 55,000; Full time

Benefits offered by this job

Weekly hours consistent

Progress to full-time

Employee discounts

Free pastry per shift

Staff training

Job summary

Beefy's is seeking a reliable Customer Service Assistant for the Aussie World Store in Palmview, QLD, offering casual hours with potential for full-time. The role requires early starts (from 4:00am) and late finishes (around 7:00pm), with opportunities to progress to permanent employment in a respected Queensland business. Training and staff discounts are included.

Qualifications

• Reliable, honest and punctual with strong customer service focus.
• Availability for rotating roster including early starts from 4:00am and late finishes around 7:00pm.
• Retail, hospitality or customer service experience preferred.
• Barista experience or coffee knowledge highly regarded.

Responsibilities

• Provide excellent customer service as the top priority.
• Maintain clean, tidy service areas and store presentation.
• Support Store Manager with daily operations and guide junior team members.
• Present products and assist with preparation and display.
• Assist achieving store KPIs and handle opening/closing tasks.

Skills

Customer service

Reliability

Punctuality

Team player

Cash handling

Education

University student

Job description

Customer Service Assistant - Opening & Closing Responsibilities - Aussie World Store, located in Palmview, QLD. Just a short drive from Sippy Downs, Caloundra and surrounding Sunshine Coast suburbs.

$34.76 per hour + penalty rates + super *

This position is initially offered on a casual basis; however, for the right candidate there is potential to transition into a permanent full-time role.

Beefy's is a proudly Queensland-owned, multi-award-winning business operating 16 boutique Pie Bakery stores across South East Queensland and NSW.

We are seeking a reliable and customer-focused team member to join our Aussie World store. This role is ideal for an applicant with previous retail, hospitality or customer service experience including university students seeking consistent casual work with flexibility around their studies.

To be considered for this position, you must be available to work a rotating roster across Monday to Sunday, including opening shifts commencing from 4:00am and closing shifts finishing at approximately 7:00pm. Reliable transport is essential due to the early start times.

What we Offer:

• Consistent weekly hours available for the right person
• Opportunity to progress into a permanent full-time position
• Stable employment with a well-established, award-winning Queensland business
• Supportive management team
• Employee Assistance Program
• Free pastry per shift & staff discounts on our products
• Ongoing training and development opportunities

Duties will include:

• Ensuring excellence in Customer Service as the number 1 priority
• Ensuring service areas are maintained to the highest standards and store is kept clean and tidy at all times
• Supporting the Store Manager with day-to-day operations and providing guidance to junior team members.
• Product presentation & preparation
• Achieving store KPI's
• Opening & Closing of store

Preferred Attributes:

• Honest, reliable and punctual
• A passion for exceptional customer service
• Team players who lead by example
• A good eye for detail and presentation
• Ability to build strong relationships with guests & team
• Previous retail, hospitality or customer service experience preferred
• Barista experience or coffee knowledge highly regarded
• Experience with cash handling and opening/closing procedures advantageous

Who This Role Suits

• University students with weekday/weekend availability
• Experienced retail or hospitality team members
• Applicants seeking stable casual employment with the opportunity to progress to full-time
• Individuals who enjoy early starts and working as part of a supportive team
• Individuals returning to the workforce

We are seeking someone looking for a long-term opportunity who could become a valued member of our store leadership team.

Beefy's thanks all applicants for applying and advises only shortlisted applicants will be contacted.

*Full Adult Casual rate.

NB. Junior rates apply for under 21 years

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