Customer Service Assistant (Opening & Closing Responsibilities) - Maroochydore

Beefy's; Maroochydore; On-site; AUD 41,000 - 54,000; Part time

Benefits offered by this job

Consistent weekly hours

Progress to full-time

Stable employment

Supportive management

Employee Assistance Program

Free pastry per shift

Staff discounts

Ongoing training

Job summary

Beefy's is a proudly Queensland-owned, multi-award-winning business operating 16 boutique Pie Bakery stores across South East Queensland and NSW. The Customer Service Assistant will join our Kawana store on a casual basis with potential to transition to a permanent full-time role.

Shifts include early starts from 4:00am and a finish around 7:00pm, on a rotating Monday–Sunday roster. We offer pastry per shift, staff discounts, ongoing training and a supportive team, with opportunities to progress

Qualifications

• Exemplary customer service oriented with a focus on guest satisfaction.
• Barista experience or coffee knowledge is advantageous.
• Cash handling experience is desirable.

Responsibilities

• Open and close the store and ensure smooth daily operations.
• Maintain clean and presentable service areas and store.
• Support the Store Manager and guide junior team members.
• Present products well and help achieve store KPIs.

Skills

Customer service

Barista experience

Cash handling

Opening/Closing procedures

Job description

Customer Service Assistant (Opening & Closing Responsibilities) - Maroochydore

Customer Service Assistant - Opening & Closing Responsibilities. Maroochydore, Sunshine Coast QLD.

$34.76 per hour + penalty rates + super *

This position is initially offered on a casual basis; however, for the right candidate there is potential to transition into a permanent full-time role.

Beefy's is a proudly Queensland-owned, multi-award-winning business operating 16 boutique Pie Bakery stores across South East Queensland and NSW.

We are seeking a reliable and customer-focused team member to join our Kawana store. This role is ideal for an applicant with previous retail, hospitality or customer service experience including university students seeking consistent casual work with flexibility around their studies.

To be considered for this position, you must be available to work a rotating roster across Monday to Sunday, including opening shifts commencing from 4:00am and closing shifts finishing at approximately 7:00pm. Reliable transport is essential due to the early start times.

What we Offer:

• Consistent weekly hours available for the right person
• Opportunity to progress into a permanent full-time position
• Stable employment with a well-established, award-winning Queensland business
• Supportive management team
• Employee Assistance Program
• Free pastry per shift & staff discounts on our products
• Ongoing training and development opportunities

Duties will include:

• Ensuring excellence in Customer Service as the number 1 priority
• Ensuring service areas are maintained to the highest standards and store is kept clean and tidy at all times
• Supporting the Store Manager with day-to-day operations and providing guidance to junior team members.
• Product presentation & preparation
• Achieving store KPI's
• Opening & Closing of store

Preferred Attributes:

• Honest, reliable and punctual
• A passion for exceptional customer service
• Team players who lead by example
• A good eye for detail and presentation
• Ability to build strong relationships with guests & team
• Previous retail, hospitality or customer service experience preferred
• Barista experience or coffee knowledge highly regarded
• Experience with cash handling and opening/closing procedures advantageous

Who This Role Suits

• University students with weekday/weekend availability
• Experienced retail or hospitality team members
• Applicants seeking stable casual employment with the opportunity to progress to full-time
• Individuals who enjoy early starts and working as part of a supportive team
• Individuals returning to the workforce

We are seeking someone looking for a long-term opportunity who could become a valued member of our store leadership team.

*Full Adult Casual rate.

NB. Junior rates apply for under 21 years