Retail Assistant

R-T Holdings PTY LTD; Bundaberg; On-site; AUD 28,000 - 34,000; Part time

Benefits offered by this job

Staff discounts

Flexible scheduling

Job summary

Bundy Chop Shop in Bundaberg North, Queensland, is seeking a part-time Retail Assistant to support our store operations and deliver an exceptional customer experience.

As a Retail Assistant you will help customers, process transactions at the counter, stock shelves, maintain cleanliness and safety, handle deliveries, and contribute to sales targets. Previous retail or customer service experience is preferred; we value reliability, strong communication, and a willingness to learn.

Qualifications

• Retail or customer service experience preferred.
• Strong communication skills.
• Ability to operate POS systems.
• Physically capable of lifting and standing for extended periods.

Responsibilities

• Assist customers with product inquiries and recommendations.
• Process transactions accurately using POS systems.
• Stock shelves and display areas with clearly priced items.
• Maintain store cleanliness, organization and safety standards.
• Receive and check incoming stock deliveries against documentation.
• Handle customer queries and complaints professionally to resolution.
• Support team in achieving sales targets and promoting store initiatives.
• Comply with company policies and retail legislation.

Skills

Customer service

Communication

POS systems

Numeracy

Tools

POS systems

Job description

We are seeking a Retail Assistant to join the team at Bundy Chop Shop in Bundaberg North, Queensland. This is a part-time position that offers an exciting opportunity to be part of our retail operations and contribute to delivering an exceptional customer experience. As a Retail Assistant, you will play a vital role in supporting the smooth running of our store, assisting customers with their shopping needs, and maintaining our store environment to the highest standards.

Key responsibilities

• Assist customers with product inquiries and provide knowledgeable recommendations to enhance their shopping experience
• Process customer transactions accurately and efficiently using point-of-sale systems
• Stock shelves and display areas with merchandise, ensuring products are attractively presented and clearly priced
• Maintain store cleanliness, organization and safety standards throughout your shift
• Receive and process incoming stock deliveries, checking goods against documentation
• Handle customer queries and complaints professionally, seeking to resolve issues to customer satisfaction
• Support the retail team in achieving sales targets and promoting store initiatives
• Comply with company policies, procedures and relevant retail legislation

What we’re looking for

Previous retail or customer service experience is preferred, though we welcome enthusiastic candidates willing to learn

Strong communication skills with the ability to interact professionally with customers and colleagues

Reliable and punctual, with the flexibility to work part-time hours as required by the business most of which is between school hours.

Ability to work both independently and as part of a team in a fast-paced retail environment

Basic numeracy skills and comfort with operating point-of-sale systems or willingness to learn

Physical capability to perform tasks such as lifting, carrying and standing for extended periods

Attention to detail with a commitment to maintaining high standards of cleanliness and presentation

Customer-focused mindset with a genuine desire to provide excellent service

What we offer

At the Bundy Chop Shop, we value our team members and offer a supportive working environment where your contributions are recognized. Our benefits include competitive part-time wages, staff discounts on products, flexible scheduling where possible, and opportunities to develop your retail skills and knowledge. We are committed to fostering a positive workplace culture where employees feel valued and motivated to succeed.

About us

The Bundy Chop Shop is a dynamic retail and wholesale butcher in Bundaberg North, Queensland. We are dedicated to providing our customers with quality products and exceptional service. Our success is built on the hard work and dedication of our team, and we are committed to creating an inclusive workplace where every employee can grow and thrive. We pride ourselves on our customer-centric approach and our commitment to excellence in all that we do.