Customer Service Advisor – Banking, Flexible Hours & Training

St.George Bank; Shellharbour; On-site; AUD 55,000 - 65,000; Full time

Job summary

St George Shellharbour, NSW branch is seeking a Customer Service Advisor. You will assist customers with everyday banking needs, handle transactions and inquiries, and offer tailored solutions to meet individual requirements.

This is a customer-facing role that rewards clear communication and friendly problem-solving. You will join a collaborative team across branches, working full-time 38 hours per week, Monday to Friday, 8:30am to 4:30pm, with training and development opportunities to grow

Qualifications

• Clear and confident communication with customers to foster strong relationships.
• Focus on delivering exceptional service that exceeds customer expectations.
• Work as part of a collaborative team environment, leveraging prior teamwork experience.
• Strong communication skills and excellent time management.
• Availability to work Monday to Friday from 8:30am - 4:30pm

Responsibilities

• Assist customers with everyday banking transactions.
• Answer inquiries and offer tailored solutions.
• Identify opportunities to introduce customers to other financial products.
• Provide excellent service and build lasting relationships.

Skills

Communication skills

Time management

Teamwork

Customer service

Availability to work 8:30am-4:30pm

Job description

St George Shellharbour, NSW branch is seeking a Customer Service Advisor. You will assist customers with everyday banking needs, handle transactions and inquiries, and offer tailored solutions to meet individual requirements.

This is a customer-facing role that rewards clear communication and friendly problem-solving. You will join a collaborative team across branches, working full-time 38 hours per week, Monday to Friday, 8:30am to 4:30pm, with training and development opportunities to grow