Banking Customer Service Advisor | Flexible Hours & Growth

St.George; Sydney; On-site; AUD 52,000 - 70,000; Full time

Benefits offered by this job

Employee mortgage rates

Flexible work arrangements

Learning and development

Volunteer opportunities

Job summary

Westpac is seeking a Customer Service Advisor for its St George Castle Hill branch in NSW. You will assist customers with banking needs, handle inquiries, and offer tailored solutions to meet individual requirements in a fast-paced, customer-facing environment.

The role emphasizes excellent communication, problem-solving, and teamwork, with a 38-hour week across Monday to Saturday. Training and development are provided to help you excel and grow within the bank.

Qualifications

• Excellent communication skills in a customer-facing role.
• Problem-solving abilities to address customer needs.
• A passion for delivering exceptional service.
• Willingness to work Monday to Saturday, including daytime hours.

Responsibilities

• Assist customers with everyday banking needs and inquiries.
• Provide tailored solutions and identify opportunities to introduce banking products.
• Deliver friendly, accurate service and maintain high customer satisfaction.

Skills

Communication skills

Customer service

Time management

Teamwork

Job description

Westpac is seeking a Customer Service Advisor for its St George Castle Hill branch in NSW. You will assist customers with banking needs, handle inquiries, and offer tailored solutions to meet individual requirements in a fast-paced, customer-facing environment.

The role emphasizes excellent communication, problem-solving, and teamwork, with a 38-hour week across Monday to Saturday. Training and development are provided to help you excel and grow within the bank.