Banking Customer Service Advisor — Growth & Training

Westpac; Sydney; Sur place; AUD 45 000 - 60 000; Plein temps

Résumé du poste

Westpac is hiring a Customer Service Advisor for the St George Castle Hill branch, NSW. In this customer-facing role you’ll help customers with everyday banking needs, answer inquiries and tailor solutions to meet their goals.

You’ll identify opportunities to introduce banking products, work cooperatively with colleagues, and deliver exceptional service. Full-time, 38 hours per week, with Monday to Friday availability and occasional Saturday shifts.

Qualifications

• Excellent communication and problem-solving abilities.
• Ability to deliver exceptional service to customers.
• Willingness to work across a Monday–Saturday schedule.

Responsabilités

• Assist customers with everyday banking needs and transactions.
• Answer inquiries and tailor solutions to meet customer goals.
• Identify opportunities to introduce banking products and services.
• Maintain a collaborative approach within the team to deliver high-quality service.

Connaissances

Customer service

Communication

Problem solving

Teamwork

Time management

Description du poste

Westpac is hiring a Customer Service Advisor for the St George Castle Hill branch, NSW. In this customer-facing role you’ll help customers with everyday banking needs, answer inquiries and tailor solutions to meet their goals.

You’ll identify opportunities to introduce banking products, work cooperatively with colleagues, and deliver exceptional service. Full-time, 38 hours per week, with Monday to Friday availability and occasional Saturday shifts.