Banking Customer Service Advisor - Flexible Hours & Growth

Westpac; Sydney; On-site; AUD 55,000 - 65,000; Full time

Benefits offered by this job

Flexible work arrangements

Mortgage rate discounts

Leave options including Culture, Life&

Learning and development opportunities

Volunteer opportunities

Job summary

St George in Hornsby, NSW is seeking a Customer Service Advisor to assist customers with everyday banking needs. You will handle transactions, answer inquiries, and tailor solutions while building lasting relationships in a busy branch environment.

This full-time role delivers 38 hours per week across Monday to Friday, with some Saturdays. Westpac's culture emphasizes flexible work options, training, and opportunities to grow within the bank, while supporting the community and veterans,

Qualifications

• Excellent communication skills with customers
• Ability to manage time across shifts
• Comfort in a fast-paced branch environment
• Willingness to learn banking products and services
• Collaborative team player
• Availability for Monday–Friday with some Saturdays

Responsibilities

• Assist customers with everyday banking transactions
• Answer inquiries and provide tailored banking solutions
• Identify opportunities to introduce banking products or services
• Deliver exceptional customer service and build lasting relationships

Skills

Clear communication

Time management

Teamwork

Customer service

Job description

St George in Hornsby, NSW is seeking a Customer Service Advisor to assist customers with everyday banking needs. You will handle transactions, answer inquiries, and tailor solutions while building lasting relationships in a busy branch environment.

This full-time role delivers 38 hours per week across Monday to Friday, with some Saturdays. Westpac's culture emphasizes flexible work options, training, and opportunities to grow within the bank, while supporting the community and veterans,