Banking Customer Experience Specialist

St.George; Shellharbour; In loco; AUD 55.000 - 65.000; Tempo pieno

Vantaggi offerti da questo lavoro

Flexible work arrangements

Leave options: Culture, Lifestyle and

Tailored learning and development

Volunteer opportunities

Descrizione del lavoro

St George Shellharbour, NSW branch is seeking a Customer Service Advisor to help customers with their banking needs. This full-time role involves handling everyday transactions, answering inquiries, and tailoring solutions to meet individual requirements.

You'll work 38 hours per week, Monday to Friday, with potential shifts at other local branches. We offer comprehensive training, supportive team culture, and opportunities to grow within Westpac's customer-first banking network.

Competenze

• Clear and confident communication with customers.
• Strong communication skills and time management.
• Availability to work Monday to Friday 8:30am - 4:30pm.
• Ability to work in a collaborative team environment.
• Introductory training provided for banking products and services.

Mansioni

• Assist customers with everyday banking needs.
• Provide support for banking transactions and inquiries.
• Identify opportunities to introduce customers to additional financial products.
• Maintain a customer-facing, service-focused approach.

Conoscenze

Clear communication

Customer service

Time management

Teamwork

Problem-solving

Descrizione del lavoro

St George Shellharbour, NSW branch is seeking a Customer Service Advisor to help customers with their banking needs. This full-time role involves handling everyday transactions, answering inquiries, and tailoring solutions to meet individual requirements.

You'll work 38 hours per week, Monday to Friday, with potential shifts at other local branches. We offer comprehensive training, supportive team culture, and opportunities to grow within Westpac's customer-first banking network.